Troubleshooting Networks

Question 1

An attack has been launched within a company and a host name has been identified as the source. What command can a network technician use to determine the IP address assigned to the host name?

Answer 1

nslookup

Question 2

After gathering symptoms, if the troubleshooter determines that the problem is located outside the control of the organization, what is the next step?

Answer 2

Contact the administrator of the external system

Question 3

What is a purpose of establishing a network baseline

Answer 3

It creates a point of reference for future network evaluations

Question 4

In which step of gathering symptoms does the network engineer determine if the problem is at the core, distribution, or access layer of the network?

Answer 4

Narrow the scope.*

Question 5

After which step in the network troubleshooting process would one of the layered troubleshooting methods be used?

Answer 5

gathering symptoms from suspect devices