Understanding a Problem’s Root Cause.

Question 1

What can you learn from the “But Why” technique? How and when is it used?

Answer 1

Leads you upstream
Challenges you to look deeper
Provides you with a tool to think strategically
Allows you to see that addressing the symptoms doesn’t necessarily solve the underlying problem
To find which individual factors could provide targets of change
To uncover multiple solutions for a problem
To discover the agents responsible for the problem
To identify all possible components of a solution
Step 2: Discover all components of a solution

Question 2

What is the metaphor being expressed in the Parable of the Public Health Good Samaritan?

Answer 2

A lady got tired of pulling people out the river individually, so she walked upstream to find out the problem. For public Heath preventing whole population.

Question 3

What is meant by the “upstream” approach to public health?

Answer 3

Upstream Public Health prevents problems at the source so we don’t have to fix them downriver.