Unit 1 Flashcards

(36 cards)

1
Q

What is it meant my commercial?

A

Commercial: Something done mainly to make money.
Example: A movie made to earn profit.

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2
Q

What is it meant by non-commercial?

A

Something not done to make money; usually for personal, educational, or charitable purposes.
Example: A free educational video shared for learning, not profit.

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3
Q

What is a silver service restraurant?

A

Silver service restaurant: A fancy restaurant where waiters serve food to your plate at the table in a formal way.

Example: In a luxury hotel restaurant, the waiter gently serves vegetables onto your plate from a silver dish.

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4
Q

What is a permanent contract. Two benefits

A

A job agreement with no end date — you work for the company long-term.

2 benefits:
Job security – You’re not easily let go.
Benefits – You often get extras like paid holidays, sick leave, or a pension.

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5
Q

4 ways a hotel can be more environmentally friendly

A

Use sustainable energy sources like solar energy
Use recycling bins
Ask people to take showers not baths
Buy products in bulk

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6
Q

What is a control point?

A

control points are steps or places in a process where checks are made to make sure everything is safe, clean, and done properly.

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7
Q

4 control points to keep pests (animals and insects) out of a restaurant

A

. Bins away from the kitchen
. Bins with lids
. Fill in cracks and small entrances into storage
. Keep dry foods off the floor

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8
Q

What is a geuéridon service?

A

Where the chef finishes the dish at the customers table to entertain customers.

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9
Q

What is disposable income?

A

The amount of money left after someone has paid for food,bills,taxes and other basic needs.

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10
Q

What does front house mean?

A

What the customers can see. An example of this is reception, dining areas.

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11
Q

What does back house mean?

A

What the customers cant see. This involves the catering kitchen

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12
Q

What are large scale equipment?

A

They are equipment that can have multiple tasks and are literally “large”

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13
Q

Examples of large equipment are…

A

Walk in freezer, glass chillers (for drinks), large oven, floor standing food mixtures, dishwasher

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14
Q

Health and Safety at Work Act 1974

A

This law makes employers responsible for protecting the health and safety of employees and customers, for example, by maintaining clean kitchens.

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15
Q

What must employers do for handling hazardous areas?

A

They must complete a risk assessment

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16
Q

5 steps for risk assessments

A

Step 1- work out what hazards there are
Step 2- work out who might be affected
Step 3- figure out how to remove hazards or reduce risks
Step 4- record findings
Step 5- review the risk assessment. Check regulary

17
Q

What is a critical control point?

A

A step in the process where possible hazards are reduced or removed to those who will eat the food

18
Q

What is offering accommodation/commercial residential business?

A

offering accommodation means providing a place for people to stay

19
Q

What are pesticides?

A

chemicals used to kill or control pests (such as insects, weeds, and fungi) that can damage crops and food.

20
Q

What is chemical contamination?

A

Dangerous substances such as toxic metals, cleaning products and pesticides going into food.

21
Q

What is physical contamination?

A

Usually when objects are found in the food that can cause harm

22
Q

What is biological contamination.

A

Often bacteria contamination that can cause food poisoning

23
Q

What are some examples of food intolerances?

A

. Lactose intolerance
. Gluten intolerance
. MSG- natural salt added to food

24
Q

Temperature zones for food…

A

. Danger zone(5 to 63 degrees)- bacteria grows quickly
. Cooking(75 degrees+)- kills bacteria
. Chilling(0 to 5 degrees)- slows the growth of bacteria
. Freezing(-18 degrees)- stops bacteria from growing

25
What is the food safety act (1990)?
Law making sure all food is safe to eat
26
Definition of cross contamination
when bacteria or harmful substances are transferred from one food, surface, or piece of equipment to another, increasing the risk of food poisoning.
27
Ways to prevent cross contamination
. Use separate chopping boards for raw meat, fish, and vegetables. . Wash hands thoroughly before and after handling different types of food. . Store raw meat below cooked/ready-to-eat food in the fridge. . Use different utensils (knives, tongs) for raw and cooked food. Keep work surfaces clean and disinfected.
28
What is uniform a head chef would wear?
Chef’s jacket – usually white, double-breasted to protect against heat and spills. Chef’s trousers – often in a black-and-white check pattern for comfort and to hide stains. Apron – worn over the jacket to keep clothes clean. Chef’s hat (toque blanche) – tall white hat to signify rank and maintain hygiene.
29
Example of non-commercial residential provision...
. Refuges or shelters for vulnerable people (e.g., women’s refuges) . Military barracks
30
Example of commercial residential provision...
. Hotels . Bed and Breakfasts (B&Bs)
31
What does an environmental health officer do?
An Environmental Health Officer (EHO) is a public health professional responsible for protecting and improving the health and safety of the public by ensuring environmental standards are met
32
What is RIDDOR
Reporting of Injuries, Diseases and Dangerous Occurrences Regulations is a rule that says people must tell the government when someone gets badly hurt or sick at work so they can help keep everyone safe.
33
3 front house roles
• host /door person /greeter • head waiter / waitress . Waiter
34
3 backhouse roles
. executive/Head chef • sous chef • pastry chef
35
What musts restaurants do for children
. Cleaning tables . Cleaning spillages . Child friendly seats . Child friendly area . Staff good with children
36
Jobs a receptionist may undertake...
• may have to report any maintenance . Welcome people . Deal with guest requests . Deal with guess complaints