Unit 1.2 Flashcards

(10 cards)

1
Q

What are the 4 basic promotion tools?

A

Advertising, Public relations, Personal selling, Sales promotion.

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2
Q

Define Advertising

A

Advertising is described as paid, non-personal communication.

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3
Q

What are the 3 advantages of advertising?

A

Retailer reply on advertising to get the message out to its target market.

Advertising can be used to build up a long-term image for a product.

Due to advertising’s public nature, consumers tend to view advertised products as more legitimate.

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4
Q

Define Public Relation

A

Public relations is a strategic communication process that builds positive relations between an organization with various groups.

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5
Q

Define Personal Selling

A

Personal selling involves an interpersonal influence and information-exchange process.

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6
Q

what is 3 advantages of personal selling?

A

Salespeople can shape the information to meet customer’s needs.

Cross-selling and up-selling are also possible to increase customer’s spending.

Product demonstration is possible to reinforce selling point.

Immediate rectification of customer’s doubts.

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7
Q

what is 3 advantages of Sale Promotion?

A

Increase sales during promotional period.

Create price orientation from competitors.

It can produce a more immediate consumer response.

Attract more attention and create product awareness.

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8
Q

what is the 3 type of consumer promotional tools?

A

Free Samples, Rebates, Games, Contests

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9
Q

what is the 3 types of trade promotional tools?

A

Discounts, Allowances, Rebates

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10
Q

Importance of sale promotion

A

The proliferation of new products and new brands

Low quality of retail selling

Directly stimulate customers to make immediate purchase.

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