Unit 2 Flashcards

1
Q

How can Canada improve its productivity?

A

Increasing investment in machinery
Attracting more foreign investment
Expanding Canadian investment in foreign countries
Increasing spending on science and technology
Increasing post-secondary funding

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2
Q

What are the 5 reasons that Canada is attractive to foreign investment?

A

Supportive business environment
Gateway to the world (geographically and economically)
Infrastructure advantage (transportation, sea ports and air)
Great place to live and attracts great employees
Cultural diversity

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3
Q

How has technology influenced culture?

A

Ideas and culture spreads quickly around the planet.
People in other countries have access to cultures that are very different from their own.
Linked by social media people are deeply engaged and have a broader understanding of cultures than ever before.

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4
Q

What is cultural intelligence and why is it important?

A

Cultural intelligence is the capability to adapt, relate and work effectively across various cultures. It is important so companies can succeed by adapting to a countries cultural differences.

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5
Q

What is culture?

A

Knowledge, experience, beliefs values, attitudes, religion, arts, symbols and possessions acquired by a group of people over time. e.g ethnic food

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6
Q

What is counterculture?

A

A culture that has values and lifestyles that oppose mainstream values and attitudes e.g punk as a form of music

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7
Q

What is subculture?

A

A cultural group within a larger or predominant culture, distinguished by it from factors such as class, ethnic background, religion or lifestyle

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8
Q

What two things can happen when people enter a new region?

A
  1. If their values, habits and attitudes are similar they are assimilated into the existing culture easily
  2. If their culture is quite different, immigrants form their own subculture
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9
Q

What are some factors that affect doing business internationally?

A

Control of foreign operations
Extent of foreign operations
Number of foreign operations
Degree of cultural differences

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10
Q

Control of foreign operations

A

A company that has branches in other countries with locals managing them will need to spend less time learning about cultural differences as local employees will already have the knowledge

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11
Q

Extent of foreign operations

A

The extent of a businesses need to be aware of cultural differences depends on the depth and type of businesses e.g A Canadian business that strictly exports gold vs a retail brand

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12
Q

Number of foreign operations

A

The more operations a business has in a foreign market, the greater the need for cultural knowledge

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13
Q

Degree of cultural differences

A

If a business is dealing with foreign markets where the culture is similar, the less knowledge is needed

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14
Q

Business culture in Mexico

A
Develop personal connections
hierarchy
do not criticize others publicly
Time is flexible
Emotion is displayed
Translator may be needed
Formal educational titles are used
People stand much closer 
Appearance matter
Lunch is at 2 and can last 2 hours
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15
Q

Business culture in Brazil

A

Stand closer when speaking
Handshakes or kisses on cheek in informal setting
Corporate structure is complex so managers need to be clear
Relationships are key
Meetings are informal and don’t always follow an agenda
expensive gifts should be avoided
When meeting for the first time introductions are formal, full title used
Common to interrupt each other

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16
Q

Business culture in China

A

Personal relationships
Hierarchical
Avoid being direct, they don’t say no outright
Business cards exchanged at beginning, presented with two hands
many meetings before progress is made
Giving gifts is common, opened in private, wrap gifts
Do not openly disagree with people
Allow Chinese partners to leave first

17
Q

Business culture in Japan

A

Informal gifts for visiting someones house, formal gifts for first meetings
don’t give extravagant gifts, only be unwrapped when invited to
belittle your gift when going to someone’s house not in a business setting

18
Q

Business culture in India

A

Never touch someone’s head
Don’t call someone with your index finger
standing with hands on your hip can be interpreted as anger
don’t point feet at a person
Do not say thank you after a meal
Avoid saying no directly

19
Q

Business culture in Saudi Arabia

A

all aspects revolve around Islam
hierarchy and nepotism is common
age is respected, make strong eye contact
Meetings can be loud, time is flexible, avoid touching others with the left hand
Decision maker remain silent during the meet with questions being asked by someone of lesser importance

20
Q

What is Canada’s population comparable to?

A

Cultural mosaic

21
Q

How much does Canada export of cultural products?

A

$18.7 B, Books and ideas, movies and TV, Music, Visual art, Theatre

22
Q

What sector is most of Canada’s economy derived from?

A

Service sector

23
Q

Why are Canada’s banks profitable compared to US and EU?

A

Canadas banking regulations

regulatory framework and their relatively risk-averse approach

24
Q

Canada’s competitive advantage

A

agricultural production and mining activities

25
Q

Capital markets

A

Division of a bank that buys and sells stocks, bonds, and commodities-big money

26
Q

Commodity

A

a basic good used in commerce that is interchangeable with other goods of the same type

27
Q

Competitive advantage

A

a product that a country or company is better at producing than its competitors

28
Q

Cultural dimension

A

Extent to which cultural groups are found to differ

29
Q

Cultural knowledge

A

Knowing the history, values, beliefs and behaviours of another ethnic group

30
Q

Cultural norm

A

A value the society holds in common

31
Q

Foreign investment

A

A company expands its business into a foreign country

32
Q

Human development index

A

Measures development in health, education and standard of living

33
Q

Monochronic

A

time is linear and sequential

34
Q

Polychronic

A

Many things happening simultaneously

35
Q

Productivity

A

Amount of output with respect to the amount of input

36
Q

Rationalization

A

Includes any attempt to increase a company’s effectiveness or efficiency

37
Q

Spatial preception

A

Individual comfort levels with personal space and physical contact

38
Q

Telecommuting

A

The use of computers and other tech to work from one’s home for a company located anywhere in the world