Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

[MT 6316] Laboratory Management > Unit 2 Planning for Management of Clinical Laboratories > Flashcards

Unit 2 Planning for Management of Clinical Laboratories Flashcards

(104 cards)

Start Studying
1
Q

It is the process of assessing an organization’s goals and creating a realistic detailed plan of action for meeting those goals.

A

Clinical Laboratory Management Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

True or False: Clear goals and objectives can help in the formulation of mission and vision.

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the guiding principles in the laboratory?

A

Goals/Objectives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

True or False: The basic steps in the management planningprocess involve creating a roadmap that outlines each task thecompany must accomplish to meet its overall objectives.

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Strategic Planning is a _____-term goal, while Tactical Planningis a _______-term goal.

A

long; short

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

This outlines each task the company must accomplish to meet its overall objectives.

A

Roadmap

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

This is the form of planning attended by the top management andmay be held outside the institution (out of town or country). Long-term goals for the next 5 years. Most efficient pursuit

  • Strategic
  • Tactical
  • Operational
A

Strategic Planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the three major processes workflow?

A

Pre-analytical, Analytical, Post Analytical

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Patient prep, Sample collection, Personnel competency test evaluation, Sample receipt and accessioning, Sample transport areall under what process in the workflow?

A

Pre-analytical Phase

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Quality control testing (Before the actual specimen testing, thereis the normal control, abnormal control, standardization, and calibration of equipment) is done in what process of the workflow?

A

Analytical Phase

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Record keeping, Reporting, Signature, and Logbook are all underwhat process of the workflow?

A

Post Analytical Phase

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

True or False: Stamped signature is accepted.

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

True or False: E-Signature is accepted depending on the policy ofthe laboratory.

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

True or False: Planning is in close coordination with the top management because we need to verbalize our protocols to themsince they are the ones providing budget and signing requests.

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

This requires the organization to plan, identify, and monitor.

A

ISO 9005:2015

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Which of the following is NOT considered in planning? Choose thebest answer.

a.) The internal and external issues affecting clinical laboratories
b.) The interested parties that are relevant to the organization’spurpose and its strategic direction
c.) External issues that couldimpact their business strategy, such as new technology and potential market forces (e.g., social and economic environments,international competitiond.
d.)The expertise and skill level of the workers

A

d.) The expertise and skill level of the workers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

True or False: Feedback is integral for planning

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

True or False: The managers must not innovate to lower the risk.

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

This refers to the interaction outside the laboratory (discuss labprotocols so that the workplace becomes smooth).

A

Interdepartmental

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Radiology, Nursing, and Pharmacy are under:

a. Interdepartmental
b. Intradepartmental

A

a. Interdepartmental

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

This refers to the departments within the laboratory.

A

Intralaboratory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

True or False: Planning gains economical operation and reducesoperational costs and increases revenue in the clinical laboratory

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Planning in the clinical laboratory considers the entire set ofoperations that occur in testing of patient samples and is called________________________

A

Path of Workflow

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

The path of workflow begins with the _______________ and endsin ____________________.

A

patient; results & interpretation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Planning for the development of quality practices in a clinical laboratory in twelve areas as recommended by the____________________________.
WHO Quality Management Handbook
26
it defines the organization's goals and establishes an overall strategy
Planning
27
Importance of Planning
Planning focuses attention on objectivesPlanning reduces risk of uncertaintyPlanning helps on coordinationPlanning gains economic oprationPlanning facilitates controllingPlanning helps on executive development
28
Setting objectives and stating the ways to achieve them
Planning focuses attention on objectives
29
Prepared to **face with unpleasant surprises**
Planning **reduces risks of uncertainty**
30
**Avoids intradepartmental** conflicts
Planning **helps in coordination**
31
To **gain objectives with minimize cost**
*Efficient operation*
32
*Allocates responsibilities* and establish **standards for comparison**
Planning **facilitates control**
33
Determine expected expenses for a fiscal year
Budgeting
34
Prone to high competition
Hazards
35
Efficient and effective
Proficient
36
Planning the structure and management of the laboratory thatimplements the quality policies ensures quality performance
Organization
37
Diligently planning the most important laboratory resource, ensures competent and motivated teams in implementing qualitymanagement systems
Personnel
38
What is the most important laboratory resource?
Personnel
39
Planning the acquisition and validation of equipment by carefullyand properly choosing and ensuring maintained systems through preventive maintenance programs helps an effective path of workflow
Equipment
40
Maintaining equipment must be done through what program?
Preventive Maintenance Program
41
Planning reagents and supplies management in the laboratorycan produce cost savings ensures supplies and reagent availability
Purchasing and Inventory
42
**Planning the process control** ensures quality control for testing,appropriate management of the sample, collection and handling,and method verification and validation.
Process Control
43
Planning the **production of the main output** of the clinical laboratory (information in the form or test reports) ensures accuracy,confidentiality, and accessibility of the information which are *managed through either paper systems or computers*
Information Management
44
Planning the creation and storage of documents needed in thelaboratory that informs how to do things ensures that documentsare accurate, up to date, and accessible.
Documents and Records
45
It is an error of an event that should not have happened.
Occurrence
46
Planning for detecting and managing detect these problems oroccurrences, handling them properly, learning from mistakes and acting so that they do not happen again.
Occurrence Management
47
A tool for examining laboratory performance and comparing it tostandards, benchmarks or the performance of other laboratories.
Assessment
48
True or False: Planning assessment is done internally.
False (internally and externally)
49
Planning for continuous improvement of the clinical laboratoryprocesses is a primary goal and must be done in a systematicmanner to ensure alignment, effectiveness and efficiency
Process Improvement
50
Ensures that the laboratory understands and assess who theircustomers are and use feedback for making improvements toalign with external changes. Positive and negative feedback arerelevant.
Customer Services
51
Planning for management of facilities and safety include what? (4)
SecurityContainmentSafetyErgonomics
52
The process of preventing unwanted risks and hazards from entering the laboratory space.
Security
53
This seeks to minimize risks and prevent hazards from leaving thelaboratory space and causing harm to the community.
Containment
54
This includes policies and procedures to prevent harm to workers, visitors and the community.
Safety
55
This addresses facility and equipment adaptation to allow safeand healthy working conditions at the laboratory site. Comfortablein handling equipments in different processes.
Ergonomics
56
First outlined by Peter Drucker in 1954, a process in which the managers and employees jointly set goals for the employees to make action plan
Management by Objectives
57
Management by Objective (MBO) encourages... (3)
Discussion, Interaction, Commitment
58
Arrange the following into a hierarchy (from highest to lowest).ProgrammesPoliciesObjectivesMissionBudgetsStrategiesRules and Procedures
MissionObjectivesStrategiesPoliciesRules and ProceduresProgrammesBudget
59
Provides a framework in consistent and level by level planning
Hierarchy of Plans
60
Organization's purpose and philosophy
Mission
61
Looking forward to the future
Envisioning
62
The **ultimate goal** towards which the activities of the organization are directed
Objectives
63
This must coincide with the mission and vision.
Objectives
64
Who will **check the alignment of the objectives** to the mission andvision?
Quality Manager
65
General program of action and **deployment of resources**
Strategies
66
**Who implements** *strategies?*
Middle managers, Staff
67
General statement or understanding which guide or channel thinking in decision making
Policies
68
States a **series of related steps** or **tasks to be performed in asequential way**
Procedures
69
*Prescribes a course of action* and **explicitly states what is to bedone**; more specific
Rules
70
Statement of expected results expressed in numerical terms
Budget
71
Comprehensive plan that includes future use of different resources
Program
72
The identification of the mission and of those objectives; Mostefficient pursuit; Long-term goals for the next 5, 10, 15, 10 years;Top managers with final authority and responsibility
Strategic Planning
73
Action and deals with the method; Short-range - strategy implementation (6 months - 2 years); Operational or technical skill;Middle managers (supervisory staff), Section Heads & ChiefMedtechs
Tactical Planning
74
Detailed plan used to provide; Team, section or department; Very short-term (for the next 1 week to 1 year); Responsibility offirst-line managers
Operational Plans
75
True or False: In the laboratory design, patients and patient samples must have common pathways.
FALSE
76
True or False: Reception area for incoming patients should belocated as close as possible to the entry door
TRUE
77
Access restriction may be done using ________ on door locksand ______________ for staff.
signs; identification badges
78
Sample collection areas must be located near________________.
Reception Area
79
True or False: There must be a separate sample areas for male and female
TRUE
80
Reception area and sample collection room located at the patient's entrance
Sample collection areas
81
Separated from other sections of the lab but nearby testing areas
Sample processing areas
82
True or False: The sample processing area must be separatedfrom other areas in the laboratory and must be near testing areas.
TRUE
83
The area where samples are centrifuged, labeled, and coded.
Sample processing areas
84
Bacteriology must be far from what laboratory section?
Histopathology
85
Bacteriology must be near what section?
Clinical Miscroscopy
86
True or False: Histopathology section must be well-ventilated because the section contains many toxic reagents that may possiblyproduce dangerous fumes.
TRUE
87
True or False: Blood Bank must be placed far from the donatingarea to protect donors from hazards.
FALSE
88
The communication system or LIS is part of what pathway?
Post-examination Pathway
89
Efficient and reliable communication system and transferring of messages
Post-examination pathways
90
Transferring of messages, Rechecking and Organizing of the results, and Release of results are under what pathway?
Post-examination Pathway
91
What sections must be removed from the central area?
Short turn around time, More specialized safety protocols, Less volume
92
How many rooms do molecular biology need?
2
93
True or False: The blood bank and the critical care laboratory procedures should be readily accessible to the emergency room, operating room, and ICU.
TRUE
94
What pertains to the importance of planning in the clinical laboratory? A. Planning focuses attention on the results of the clinical laboratory B. Planning reduces risks of uncertainties of managing clinical labs C. Planning helps in separating interdepartmental goals and objectives in the clinical labs D. All of the above. E. None of the above.
B. Planning reduces risks of uncertainties of man aging clinical labs
95
Clean and dirty laboratory materials should never __________, and contaminated materials should be ___________
Cross; Isolated
96
True or False: If the laboratory is serving an in-patient population, accessibility to corridors and elevators providing access to the main patient care unit is essential.
TRUE
97
True or False: The intra-laboratory traffic flow must be combined with the outside.
FALSE
98
True or False: Provisions should be made for ambulatory patients and blood bank donors coming into the laboratory
TRUE
99
Where should highly automated and manual processes be located?
Centralized in automated processing area
100
Where should greater turn around time (TAT), less volumes, and special safety features be located?
Removed from the central area
101
Requires dark room and proper ventilation
Fluorescence Microscopy
102
Needs a dark room, separation due to ultraviolet illumination, and radiation
Ultraviolet illumination systems for DNA gel photography
103
Must be readily accesible to emergency room, operating room, and ICU
Blood bank and critical laboratory procedures
104
Must have accessibility to corridors and elevators
In-patient population

[MT 6316] Laboratory Management (9 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions