Unit 3 Flashcards
Chapters 8-9 (30 cards)
Operations management
is the area of management responsible for the activities necessary to produce goods and services
Conversion
is the process of changing and improving resources to create goods or services
Materials processing…
is changing the form of raw materials for another use
Manufacturers are..
are a type of producer that uses raw materials from other producers and converts them into finished goods
Production process…
is all the activities required to create a product
List the steps of production process…
a, product, Planning, Purchasing, Scheduling, Inventory control, Quality control
Business purchasing is…
is the activity of acquiring materials, supplies, or services necessary to create a product
Perpetual inventory-control system is…
is a method of counting inventory that always shows the quantity on hand
The two systems are…
Manual perpetual inventory-control system
Computerized inventory-control system
Periodic inventory-control system is…
is a method of measuring inventory that involves taking a physical count of merchandise at regular periods, such as weekly, monthly, or yearly
Just-in-time (JIT) inventory-control system is…
is a method of managing inventory that keeps a minimal number of raw materials on hand to meet production needs
Product planning…
is the process of deciding which products will be most strategic for the organization to produce
Repositioning
is marketing an existing product in a new way to create a new opinion or view of the product in the minds of customers to increase sales
Brand is…
Brand is a name, term, or design that sets a product or business apart from its competition
Prototype is
a working model of a new product for testing purposes
Trial run
consists of testing a service on a few select customers to make sure that everything runs smoothly
Test marketing…
introduces a new product to a small portion of the target market to learn how it will sell
Chapter 9
just skip this!!!!
Human resources are…
are the employees who work for a business
Human resources management (HRM) is…
the process of hiring, training, and developing employees
Job description
defines the position and expectations of a job
Recruiting is…
a strategy to find qualified people
Screening interview is…
the first interview
Compensation is
payment to an employee for work performed, including wages or salaries, incentives, and benefits
