Unit 3 - Management Planning

Question 1

It is the mental effort by which executives anticipate the possible causes or factors that may affect or change the activities and objectives of a particular organization.

Answer 1

Planning

Question 2

Give the importance of Planning.

Answer 2

• Provides direction
• Strengthens confidence in understanding where the organization is heading and how best to make the organization move along the chosen path.
• Provides opportunity to analyze alternative course of action.
• Reduces uncertainties by encouraging managers to probe and cut-through complexities of the environment and to take control over the elements of change.
• Minimizes impulsive, arbitrary decisions and ad hoc actions.

Question 3

What are the 4 questions to identify what the organization wants to do?

Answer 3

1. Where are we today?
2. Where are we going?
3. Where do we want to go?
4. How are we going to get there?

Question 4

It is developing a pathway to accomplish the organization‘s mission and goals using resources and time.

Answer 4

Planning

Question 5

From the 4 questions, what is the role of 2nd and 3rd questions?

Answer 5

The output of the 2nd and 3rd questions are the vision and mission statements, goals and objectives of the organization which will be the basis of where the organization is going.

Question 6

What question provides how goals should be attained and how resources are allocated?

Answer 6

4th / last question

Question 7

________ is a statement of the organization‘s reason for being.

Answer 7

Mission

Question 8

It is a predetermined course of action intended to facilitate the accomplishment of a task, work or mission.

Answer 8

Plan

Question 9

Considered to be the final and ultimate goal.

Answer 9

Mission

Question 10

Deciding in advance what it is to be done.

Answer 10

Planning

Question 11

It denotes general program of action implying commitment of emphasis and resources to attain broad objectives.

Answer 11

Strategies

Question 12

It is the non-specific directional and motivational guidance for the entire business.

Answer 12

Vision

Question 13

It is the statement of expected results expressed in numerical terms.

Answer 13

Budget

Question 14

These are general statements which guide or channel thinking and action in decision- making.

Answer 14

Policies

Question 15

TRUE OR FALSE

All managerial functions are built around MANAGEMENT which provides a basis for the other functions.

Answer 15

FALSE; PLANNING

Question 16

These are goals through which an organization aims to achieve.

Answer 16

Objectives

Question 17

These are complex of goals, policies, procedures, task assignment, steps to be taken, resources to be employed necessary to carry out a given course of action.

Answer 17

Programs

Question 18

It establishes a required method of handling future activities.

Answer 18

Procedures

Question 19

What are the different types of plans?

Answer 19

Short range or tactical plan
Operational plan
Strategic planning

Question 20

These are specific statements of anticipated results.

Answer 20

Goals

Question 21

Type of plan that covers a 1-5 year period and focuses on tasks that can be completed in this time frame.

Answer 21

Short range or tactical plan

Question 22

This is a type of plan that covers maybe a year or one budget period and mostly concerns operation.

Answer 22

Operational plan

Question 23

Also know as “Numerical program”

Answer 23

Budget

Question 24

These are required actions chosen from among alternatives.

Answer 24

Rules

Question 25

Type of plan that maps out the course of an organization for approximately 20 years.

Answer 25

Strategic planning

Question 26

What are the hierarchy of plans?

Answer 26

Mission/Vision Objectives/Goals Strategies Policies Procedures or Rules Programs Budgets

Question 27

When does Strategic planning evaluated and modified?

Answer 27

Yearly

Question 28

It is a risk evaluation technique that determine both internal and external factors.

Answer 28

SWOT Analysis

Question 29

What does SWOT means?

Answer 29

Strengths Weakness Opportunities Threats

Question 30

Give the 2 external factors in SWOT analysis.

Answer 30

Opportunities Threats

Question 31

These are external chances to improve performance in the environment.

Answer 31

Opportunities

Question 32

These are characteristics of the business, or project team that give it an advantage over others

Answer 32

Strengths

Question 33

These are characteristics that place the team at a disadvantage relative to others

Answer 33

Weakness

Question 34

These are external elements in the environment that could cause trouble for the business or project

Answer 34

Threats

Question 35

Give the 2 internal factors in S W O T Analysis.

Answer 35

Strengths Weakness

Question 36

Determine what aspect of SWOT Analysis is being asked? Reimbursement decreasing

Answer 36

Threats

Question 37

Determine what aspect of SWOT Analysis is being asked? Three local hospitals have consolidated their services including laboratory

Answer 37

Threats

Question 38

Determine what aspect of SWOT Analysis is being asked? Hospital X is bankrupt; laboratory will close

Answer 38

Opportunities

Question 39

Determine what aspect of SWOT Analysis is being asked? Strong leadership support

Answer 39

Strengths

Question 40

Determine what aspect of SWOT Analysis is being asked? Patients convenience

Answer 40

Strengths

Question 41

Determine what aspect of SWOT Analysis is being asked? Staffing shortage

Answer 41

Weakness

Question 42

Determine what aspect of SWOT Analysis is being asked? Increased test volume will decrease per cost

Answer 42

Opportunities

Question 43

Determine what aspect of SWOT Analysis is being asked? Limited range of tests

Answer 43

Weakness

Question 44

Objectives should be:

Answer 44

SPECIFIC MEASURABLE ATTAINABLE RELIABLE TIME-BOUND

Question 45

It allow all employees to work toward a common result.

Answer 45

Written goals

Question 46

It is written to achieve specific tasks.

Answer 46

Objectives

Question 47

What are the general steps in planning?

Answer 47

1. Opportunity awareness or statement of the problems/needs. 2. Statement of objectives/goals 3. Consider planning premises 4. Identify alternatives 5. Choose an alternative 6. Formulate supporting plans 7. Numberized plans by making budgets

Question 48

What are the Essential Factors in Laboratory Planning?

Answer 48

1. Past experience 2. Market Potential 3. Competition 4. Hospital/Laboratory Relations 5. Regulatory & Accrediting Forces 6. Laboratory Trends 7. Medical Trends 8. Socio-political Trends

Question 49

It is a known or estimated expenditures for given services in a given locale or as projections of these expenditures contingent upon specific plans and anticipated developments.

Answer 49

Market Potential

Question 50

These are difficulties and problems that results between those responsible for providing laboratory services and those accountable for administering overall hospital policy.

Answer 50

Hospital/Laboratory Relations

Question 51

These are pattern of tests requests is as useful indicator of the relative value with which the physician perceives the wide range of laboratory services.

Answer 51

Medical Trends

Question 52

It refers to the organization‘s awareness based upon the prior observations and participations of its membership.

Answer 52

Past experience

Question 53

These are regulations standard bodies

Answer 53

Regulatory & Accrediting Forces

Question 54

These are events which affect hospital laboratory operation like include the legislation of unions, equal job opportunity, etc.

Answer 54

Socio-political Trends

Question 55

These are series of events constituting a pattern that suggests both origin and probabilities for continuation.

Answer 55

Laboratory trends

Question 56

It is an analysis of most market potential areas will usually disclose a relatively consistent set of competitive forces.

Answer 56

Competition

Question 57

What are the benefits of good planning?

Answer 57

a. Maximizing profits – waste kept to a minimum b. Goal directed actions results in jobs turn out on time, good relationship with other departments, people using their highest skill and workers know how their jobs fit into the total pattern c. Reduction of emergency and unexpected problems such as machines and equipment are working properly and are in good shape; materials are available

Question 58

The indicators of Poor Planning:

Answer 58

1. Late submission of results/reports 2. Idle machines 3. Overworked and under worked staff 4. Skilled workers doing unskilled work 5. Quarreling, bickering, buck-passing and confusion

Question 59

What is MBO?

Answer 59

Management by Objectives (MBO)

Question 60

It is a management model that aims to improve performance of an organization by clearly defining objectives that are agreed to by both management and employees

Answer 60

Management by Objectives (MBO)

Question 61

He used “SMART” to express the concept of MBO in his book “The Practice of Management”

Answer 61

Peter Drucker

Question 62

What is the key tenet of MBO?

Answer 62

Establishment of a management information system to measure actual performance and achievements against defined objectives.