UNIT 4 AOS 1 Flashcards

(50 cards)

1
Q

Establishment Phase

A
HR Planning
Job Analysis and Job Design
Recruitment
Selection
Employment arrangements and Renumeration
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2
Q

Maintenance Phase

A

Induction
Training and Development
Recognition and Reward
Performance Management

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3
Q

Termination Phase

A

Termination Management- voluntary and involuntary

Entitlement and Transition issue

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4
Q

HR Planning

A

The development of strategies to meet the organisations future human resource needs. This monitors: the number of employees needed, their level of qualification and when they will be needed

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5
Q

Job Analysis

A

The study of an employee’s job in order to determine the duties performed, the time involved with those duties, the responsibilities involved and the equipment required.

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6
Q

Job Design

A

Details the number, kind and variety of tasks that individual employees perform in their jobs. Jobs may be designed so they include a variety of tasks to keep employees interested and motivated.

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7
Q

Recruitment

A

The process of attracting qualified job applicants from which to select the most appropriate person for a specific job.

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8
Q

Selection

A

Involves choosing the candidates who best matches the organisations requirements. Poor selection processes can lead to: training costs, job dissatisfaction, absenteeism and accidents.

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9
Q

Employment Arrangements

A

Full Time, Part Time, Fixed Term or Casual.

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10
Q

Renumeration

A

Monetary payment in the return for the work an employee performs e.g Wage, Salary.

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11
Q

Induction

A

A process of acquainting new employees with the organisation- its history, structure, objectives, culture, policies and practices- and the jobs they will perform.

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12
Q

Training

A

Refers to the process of teaching staff how to do their job more efficiently and effectively by boosting their knowledge and skills.

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13
Q

Development

A

Refers to the activities that prepare staff to take on greater responsibility in the future. Developing staff often involves training.

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14
Q

Recognition and Reward

A

This aims to both acknowledge the work an employee has done and providing them with some sort of benefit, such as cash, merchandise, travel or gift certificates, in return for a job well done.

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15
Q

Performance Management

A

Focuses on improving both organisational and individual performance through relating organisational performance objectives to individual employee performance objectives

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16
Q

Termination

A

The ending of the employment of an employee

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17
Q

Retirement

A

When an employee decides to give up full time or part time work and no longer be part of the labour force.

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18
Q

Resignation

A

The voluntary ending of employment by the employee ‘quitting’ their job.

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19
Q

Redundancy

A

When a person’s job no longer exists, usually due to technological changes, an organisation restructure or a merger or acquisition.

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20
Q

Retrenchment

A

Occurs when a business dismisses an employee because there is not enough work to justify paying them.

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21
Q

Dismissal

A

Occurs when the behaviour of an employee is unacceptable and an organisation terminates their employment.

22
Q

Ethics: Establishment Phase

A

Encourage diversity and discourage stereotypes.

Each possible employee deserves an equal chance

23
Q

Social Responsibility: Establishment Phase

A

Employment Arrangements and Renumeration; employment packages allow employees time to volunteer

24
Q

Ethics: Maintenance Phase

A

Judging an employee on their work only. The process is transparent. Managers should be fair.
Each employee has equal chances at training and development
Fairness
Rewarding fairly

25
Socially Responsible: Maintenance Phase
Induction; acquainting new employees with the methods of which minimise the negative impact the LSO has on the environment Training; how to reduce carbon footprint of the LSO
26
Ethics: Termination Phase
Confidentiality Exit Interview - all employees should be entitled Fairness
27
Socially Responsible: Termination Phase
If an organisation is making employees redundant they help the redundant employees find jobs or prepare for job hunting e.g car manufacturers
28
Collective Agreements
An agreement made be an employer and a union, acting on behalf of its employees. Negotiate in good faith. Must have a nominal expiry date, procedures for settling disputes, individual flexibility, provisions for consultation as well as 10 national employment standards. The agreement once written is sent to fair work commission, approved and implemented.
29
Individual Agreements
A common law contract over 100,000 salary employees (high earning) not under an award or collective agreement. disputes resolved in court.
30
Awards
Set the minimum standards for wages and conditions of employment in a particular industry. Safety net for employers
31
Employee Relations
Interaction between the employer and the employee in regards to wages and working conditions
32
Employee Realtions and relationship to business objectives and strategy
if an organisation can manage its employee relations well, it can assist them in achieving their objectives.
33
Key Employee Relations Stakeholders
Employees: want fair pay, good conditions and jobs security Employers: productive, competitive and meet objectives Unions: represents employees in matters Employer associations: represent employees in matters Government: ensures Australia has fair an productive workplaces
34
Centralised System
Australia had a centralised system 1904-1990s Governments and tribunals set wages and working conditions for an entire industry. agreement created was called an Award
35
Advantages and Disadvantages of Centralised
``` ADV: equality for workers Government has greater control over wages which helps manage economy stability and predictability DISADV: less flexibility productivity cannot be rewarded giant disputes as whole industry fights ```
36
Decentralised System
Wages and Working Conditions are negotiated at workplace level through enterprise bargaining. where the employer and employees are able to negotiate EBAs awards are used as safety nets
37
Advantages and Disadvantages of Decentralised
ADV: flexibility enhanced communication between employees and employers productivity can be rewarded DISADV: inequality of wages between skilled and unskilled\ government has less control over the wages and economy disputes may last longer
38
Similarities between Centralised and Decentralised
both relate to how wages and conditions are determined both use awards government body sets minimum fair work commission is involved
39
Differences between Centralised and Decentralised
CENTRALISED use awards as primary form industrial courts and tribunals heavily involved awards determined by the government lack of flexibility DECENTRALISED uses awards as safety nets limited third party involvement enterprise bargaining determine wages and conditions awards, collective agreements and individual contracts increased flexibility
40
Role of HR Manager under Decentralised
Negotiating employment agreements Implementing agreements resolving disputes
41
Negotiating Agreement
HRM can be involved HRM will represent employees bargain in good faith consider needs of employees but the financial needs to the organisation
42
Implementing Agreements
due date planning and organising pay increases by the dates notified of changes and trained in the new program
43
Dispute Resolution
HRM involved in settling | seek advice from employer association
44
Industrial Action
Strikes: employees withdraw themselves from work for a period of time Lockout: employees close down the workplace for a period of time Picket Line: protests outside the workplace Work-to-rule: refusing to perform jobs outside job description Work Bans: refusal to a form of work such as overtime
45
Protected Action
action taken that is approved by Fair Work Commission
46
Unprotected Action
unlawful and damages can be sought
47
Conflict Resolution
``` Negotiation Mediation Grievance Procedures Fair Work Commission Common Law Action ```
48
Negotiation
discussions between the parties results in a compromise and a formal or informal agreement about a dispute
49
Mediation
confidential discussion of issues in a non-threatening environment, in the presence of a neutral and objective third party
50
Grievance Procedures
orderly system whereby the employee and employer can resolve matters relating to complaints about wages, hours, working conditions or disciplinary action