Unit-5: Organizing Flashcards
(35 cards)
Q: What is the purpose of control in management?
A: To ensure actions conform to plans by comparing actual performance with objectives and taking corrective actions.
Q: How is control related to planning?
A: Control evaluates the implementation of plans and ensures their achievement, making it closely tied to planning.
Q: What is forward-looking control?
A: A proactive control system that predicts deviations and corrects them in advance.
Q: What is a flexible control system?
A: A system that adapts to new developments and dynamic work environments.
Q: Define control in the context of management.
A: Control is the process of measuring and correcting subordinate performance to ensure organizational goals are met.
Q: Name two prerequisites of an effective control system.
A: Effective planning and a clear organizational structure.
Q: What are the essential features of a good control system?
A: Flexibility, objectivity, cost-effectiveness, timely reporting, and forward-looking nature.
Q: Why is control described as a dynamic process?
A: Because it constantly adapts to changes in the environment and organizational needs.
Q: What are the three types of control based on timing?
A: Preliminary control, concurrent control, and feedback control.
Q: What does preliminary control focus on?
A: It focuses on planning and resource allocation before the process begins.
Q: How does concurrent control differ from feedback control?
A: Concurrent control monitors ongoing operations, while feedback control evaluates results after completion.
Q: What is strategic control?
A: A type of control that ensures long-term alignment with organizational mission and goals.
Q: Name the four levers in Simons’ Levers of Control.
A: Belief systems, boundary systems, diagnostic control systems, and interactive control systems.
Q: What are the steps in the process of control?
A: Establishing standards, measuring performance, comparing actual vs. standard performance, and corrective actions.
Q: Why is performance measurement critical in the control process?
A: It helps identify deviations and assess if corrective actions are needed.
Q: What is the purpose of corrective actions in control?
A: To address deviations and realign performance with set standards.
Q: Mention three uses of control in organizations.
A: Standardizing performance, conserving resources, and measuring job performance.
Q: How does control help in resource optimization?
A: By ensuring efficient allocation and utilization of resources, reducing waste.
Q: What is one way control facilitates coordination?
A: By keeping various plans and programs in balance through tools like master budgets and policy manuals.
Q: How does control motivate personnel?
A: Through promotions, rewards, profit-sharing, and recognition of achievements.
Q: What are some shortcomings of control systems?
A: Lack of satisfactory standards, measurement imperfections, limited corrective actions, and human resistance.
Q: Why might people resist control measures?
A: They may perceive them as restrictive or interfering with their autonomy.
Q: What is a control chart used for?
A: To present variance data over time and identify when performance deviates from set limits.
Q: What does a Gantt chart represent?
A: The progress of a project against its time frame, helping with scheduling.
