unit 6 Flashcards

(47 cards)

1
Q

What is the definition of Market Research?

A

Process of collecting and analyzing information to recommend actions to improve marketing activities.

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2
Q

What are the classifications of research in market research?

A

Classifications include:
* Exploratory Research
* Descriptive Research
* Casual Research

Also referred to as explanatory research.

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3
Q

What is the purpose of exploratory research?

A

To gather data/details for better understanding of objectives and to create strategies.

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4
Q

What is descriptive research?

A

research designed to describe basic characteristics of variables

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5
Q

what is casual research?

A

research designed to identify cause and reffect relationships among variables

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6
Q

what is problem awareness?

A

a. pinpoint challenge, issue, opportunity that needs further understanding
b. identify research objectives
c. plan should be presented in a written proposal

clarify what the research process is trying to achieve

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7
Q

What is secondary data?

A

previously collected/compiled and available to researcher

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8
Q

What is primary data?

A

Data collected by the researcher to address specific objectives.

data is largely qualitative in nature

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9
Q

What is a focus group in market research?

A

A small group of participants with common characteristics discussing predetermined topics with a trained moderator.

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10
Q

What is online marketing research?

A

Research conducted using internet/mobile surveys, online focus groups, and consumer tracking.

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11
Q

what is behavioural targeting?

A

using online consumer tracking data and analytics to target advertisements and marketing offerss to specific consumers

social targeting: same thing but through social media

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12
Q

What is the significance of social listening in marketing?

A

Monitoring social media channels for brand mentions and analyzing online conversations.

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13
Q

what is quantitative research?

A

collection of numerical data from larger samples using structured formats

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14
Q

what is sample design?

A

determine who will be in the study and collect the data

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15
Q

what is sampling?

A

process through which a subset of indivudals is taken from a larger population

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16
Q

What is the difference between probability and non-probability sampling?

A

Probability sampling involves random selection of participants, while non-probability sampling does not.

Non-probability sampling may involve convenience sampling.

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17
Q

how is data collected?

A

Questionnaires, mechanical instruments, observational, survey, survey panel, experiments

Non-probability sampling may involve convenience sampling.

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18
Q

What is the purpose of attention check items in surveys?

A

To test whether participants are paying attention to the survey.

Important to avoid non-representative responses that can skew conclusions.

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19
Q

what is analyze & interpret?

A

a. statistically analyze the collected data
b. synthesize and simplify
c. address the guiding hypothesis

20
Q

what is recommend & implement?

A

a. prepare a report to communicate the research findings
b. include recommendations that address the marketing problem and research objectives
c. continue to monitor

21
Q

What is the aim of market targeting?

A

Evaluating each segment’s attractiveness and selecting one or more segments to serve.

22
Q

What is differentiation in marketing?

A

Differentiating the marketing offering to create superior customer value.

23
Q

What is positioning in marketing?

A

Arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers.

24
Q

What is market segmentation?

A

Process of dividing potential customers into groups based on shared characteristics.

25
What are high yield segments (HYS)?
Groups of individuals most receptive to marketing strategies.
26
What is geographic segmentation?
People grouped based on geographics (where people live) such as country, province, city/town, region, population density, and climate zone.
27
what is hyperlocal social marketing?
location-based targeting in local communities using social media
28
What are the components of demographic segmentation?
* Age * Gender * Ethnic background * Religion * Income * Occupation * Education * Marital status * Family status * Household formation
29
What is psychographic segmentation?
People grouped based on psychographics (psychological attributes) such as personality traits, values, interests/hobbies, and lifestyle.
30
What is behavior response segmentation?
People grouped based on behavioristics (buying/consumption behavior) including benefits sought, frequency of use, occasions for use, and loyalty response.
31
what is a target market profile?
specific group of customers that marketers want to reach
32
What is mass marketing?
One marketing strategy intended to appeal to all customers, aiming to reach the largest audience possible.
33
What is differentiated marketing?
Separate offers for several market segments, resulting in more total sales but at a higher cost.
34
What is niche marketing?
Intended for a small subset of a larger segment with specific needs, often with little competition.
35
What is micromarketing?
Tailoring brands/promo to specific individuals.
36
what is individual marketing?
* marketing strategy intended for a segment of one * creates more personal relationship between customer and the brand
37
what is mass customization?
firms interact one-to-one with customers
38
what is local marketing?
* cities, neighbourhoods, specific stores * drives up manufacturing/marketing costs, logistically difficult
39
What is product positioning?
Impression of the product you want to establish in customers’ minds, clarifying how product/brand stands apart from competitors.
40
What are the components of a positioning statement?
* Name * Category * Target market * Benefits * Differentiation
41
What is a positioning map?
Visual representation of the place that a product occupies within a category based on customer perceptions.
42
What is head-on positioning?
One brand presented as an alternative to or better than another.
43
What is brand leadership positioning?
Designed to show success of brand and authority in market.
44
What is product differentiation positioning?
Focus on unique attributes/benefits of a product.
45
What is technical innovation positioning?
Position themselves as representing the leading edge of technology.
46
What is lifestyle positioning?
Basis of lifestyle/satisfying esteem needs such as sex, love, fear, and adventure.
47
What are immersion groups?
Small groups of consumers who interact directly and informally with product designers w/o focus group moderator present