Unit 6 Flashcards
(71 cards)
what is HR
defined as the design, implementation and maintenance of strategies to manage people for optimum business performance
what are the key tools of HR
workforce planning
recruitment and selection
training and development
rewarding and motivating staff
communication
roles and responsibilities
what are some HR objectives
have diversity
reduce labour turnover
enforce alignment of values
increase talent development
increase employee engagement and involvement
describe diversity
needed in senior management position e.g. gender and ethnicity
external recruitment such as recruiting all genders and ethnicities
describe training
the spend in total and per employee on training
measuring of training effectiveness
describe talent development
investment in training employees
staff retention rates
percentage of job vacancies filled by internal candidates
describe alignment of values
recruitment and induction training = focused on values
employee awareness of core values
describe employee engagement and involvement
maximise levels of engagement
performance related pay
extent of satisfactory completed appraisals
describe equality act 2010
9 protected characteristics
e.g gender pay gap between males and females
important internally for staff
what are hard strategies
employees are dispensable and replaceable
what are soft strategies
employees are vital and important
what are examples of businesses that use soft and hard strategies
google use a soft strategy
amazon use a hard strategy
what are some disadvantages of hard strategy
intensive labour decreases morale
decreases company reputation
costs a lot to replace employees
what are some advantages of hard strategy
increase in work rate
fair as all workers are treated the same
increases output = capacity utilisation
increase in efficiency and productivity
what are some disadvantages of soft strategy
employees can lose interest
employee can take for granted
low productivity
what are some advantages of soft strategy
higher engagement
motivates workers
can keep skills due to high retention
can keep employee retention high
what are some costs associated with employees
training costs, advertisement for recruitment, maternity and paternity leave, holiday pay, pension contribution, education
what does it depend on for if a business use a hard or soft strategy
objectives, budget, margins, skillsets and industry
why is it important to track labour costs
they amount for a large proportion of total costs which means its important to track to ensure wages are not growing faster than profit
what is the formula for labour productivity
output / number of staff = units
what is the formula for labour cost per unit
total labour costs / output
what is the formula for absenteeism
number of days lost
—————————– X 100
total number of work days
what is the formula for employee costs as a percentage of turnover
Employee costs
———————— X 100
Sales turnover
what is the formula for employee retention
number of staff at end of period - num of leavers / num of staff at start X 100