UNIT 6 Decision making to improve human resource performance Flashcards

1
Q

what are the human resources (HR) objectives

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2
Q

what is soft HRM

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3
Q

what is hard HRM

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4
Q

pros and cons of soft HRM

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5
Q

pros and cons of hard HRM

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6
Q

what are the HRM formulas

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7
Q

how do you calculate labour productivity

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8
Q

how do you calculate retention rates

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9
Q

how do you calculate labour turnover

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10
Q

how do you calculate employee costs as a (%) of turnover

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11
Q

how do you calculate labour cost per unit

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12
Q

what are centralised structures

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13
Q

pros and cons of a centralised structure

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14
Q

what are decentralised structures

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15
Q

pros and cons of a decentralised structure

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16
Q

decentralised vs centralised ley points and reasons

17
Q

what is delegation

18
Q

pros and cons of delegation

19
Q

importance of training employees

20
Q

what is Taylor’s scientific management

21
Q

what is Maslow’s hierarchy of needs

22
Q

what is Herzberg two face theory

23
Q

pros and cons of using Taylor’s scientific management

24
Q

pros and cons of using Maslow’s hierarchy of needs

25
pros and cons of using Herzberg two face theory
26
what are the financial methods of motivation
27
what are the non financial methods of motivation
28
what are the relationships of training, motivation & retention
29
what are the legal requirements for employers to consult with employees
30
reasons for formal employee representation
31
pros and cons of employee representation
32
what is a industrial action
33
what are work councils and examples
34
what is the role trade unions
35
pros and cons of employee participation
36
pros and cons of a industrial action/strike
37
pros and cons of a trade union for employees