Unit 7 Flashcards
(223 cards)
what is a mission statement?
sets out a business’ overall purpose and focus or its reason for existence and is normally set out in a written statement.
why is a mission statement important?
- communicates values and purpose to stakeholders
- informs the strategy adopted by an organisation
- enables measurable goals and objectives to be identified.
what factors influence a businesses mission?
- values of founder
- strengths of the business
- extent of of social responsibility
- industry they operate in
what are corporate objectives ?
medium to long term goals
what are the internal factors influencing corporate objectives?
- business ownership = sole trader, Ltd, Plc
- business culture = stems from the entrepreneur = way things are done there
- business performance = easier to achieve with strong performance = finance
what are the external factors influencing corporate objectives?
- short-termism
- changes in economy
- changes in gov policies
- competitors actions
- social changes in tech
why would a business feel concern more for short term performance?
- shareholder pressure = profit maximisation for high dividend and raise share price = benefit from capital gain
- HR strategy and reward = performance related pay
- new leadership = different priorities
what are strategic decisions?
judgements made by senior management that are long term and involve major commitment of resources
what is short- termism?
the pressure to deliver quick results to the potential detriment of the longer term development of a company
what is culture?
encompasses the value , attitudes and beliefs of those who work for a business
what is the order of objectives heirarchy?
1-Mission- most strategic
2- corporate
3- functional
4- team
5- individual- most detailed
what are is the objective of survival?
a short term objective for a small business entering the market or at a time of crisis. prioritising breakeven and getting into profit
what is profit maximisation objective?
trying to make the most profit possible, most likely to be the aim of the owners and shareholders.
what is profit satisfaction objective?
trying to make enough profit to keep owners comfortable, probably the aim of smaller businesses whose owners don’t want to work longer hours
what is the growth objective?
a business tries to make as many sales as they can, to become a large business that ca benefit from economies of scale.
what is the cash flow objective?
having sufficient money to pay day-to-day debts / cost.
what is the ethics objective?
organisations such as Co-op and lush have objectives which are based around beliefs on environmental sustainability and charitable aid
what is the social objective?
run for profit and to provide a service to the public and will need to meet the needs of wealth demographics throughout society.
what is a strategy?
a long term plan to achieve the business vision through attaining its corporate objectives
what are tactics?
short-term decisions usually involving few resources, made to complement a strategy
what is a function?
an area or department of a business. the usual 4 key functional areas are: marketing, finance, HR and operations
what must functional decisions all work towards?
the same strategic goal which requires communication and coordination.
for example if a firm decides to expand into a foreign market, how would functional areas play into that?
- Marketing = carry out research, plan and execute an effective promotion campaign
- Finance = need to budget the expansion = raise finance and manage cash flow
- HR = design workforce plan and recruit in new area
What is SWOT analysis used for?
a management tool that allows a business to assess its internal strengths and weaknesses and external opportunities and threats