Unit 7 Flashcards
(22 cards)
Value system
Ranking of a person’s values to according importance and intensity
Values
Beliefs and desirable goals which elicit feelings and direct preferred behaviour across situations
Importance in I-O psychology
-people enter organisations with values that may or may not be congruent with the organisation’s values
-Organisations may consciously develop value systems to influence and guide the behaviour of employees
Attitude
a learned tendency to evaluate things in a certain way.
-Its a selective orientation towards something or someone
Three components of attitude
-Cognitive
-Emotional
-Behavioural
Cognitive Component:
The unique organising and processing of information.
It’s about your beliefs, thoughts, and knowledge.
Emotional Component
feelings or psychological reaction to cognitions
Behavioral Component
This is how you react or behave in response to your thoughts and feelings.
Core attitude
are stable and difficult to change
Peripheral attitudes
Temporary and subject to change
How do attitudes develop?
-When people are young and impressionable (through parents, peers, schools, communities etc
-Media, TV, Internet
-Experiences including learning experiences
Work-related attitudes
- Job satisfaction
-Organisational commitment
-Engagement
Job satisfaction
It is a predominantly positive attitude towards one’s work situation.
Determinants of job satisfaction
Personality
Cultural influences
Nature of the job
Responses to job dissatisfaction
- either be passive or active and productive or unproductive
Measurement of job satisfaction
By questionnaire or interviews
Organisational commitment
The degree to which the individual identifies with the employing organisation and its goals.
Three kinds of Organisational commitment
-Affective commitment
-Continuance commitment
- Normative commitment:
Normative commitment:
a belief that the person has an obligation to stay in the organisation as it is perceived as the right thing to do.
Continuance commitment
a desire to protect the investment in time and effort already put into the organisation, as well as the benefits accrued as a result of these inputs.
Affective commitment
a desire to stay in the organisation owing to an identification with the organisation’s goals and values, and a willingness to contribute to the organisation.
