Unit 9 Flashcards
Social Psychology
Social Psychology
How our thoughts, feelings, and behaviors are influenced by interactions with others.
Social Influence
How other people directly or indirectly influence the behavior, feelings, and thoughts of the individual.
Normative Social Influence
Changing a behavior in order to fit in with a particular group.
Informational Social Influence
A person conforms because they know that someone else is right.
Upward and Downward Social Comparison
Upward- compare yourself to someone who is better than you. Downward- compare youself to someone who is worse off than you.
Descriptive and Injunctive Norms
Descriptive- refer to someone’s behavior. Injunctive- assist an individual in learning what behaviors are acceptable and unacceptable.
Social Impact Theory
Bibb Latane- the likelihood to be impacted by an event and conform depends on the strength of the source, immediacy of the event, number of sources exerting the impact.
Social Facilitation
When people are watching, your arousal increases and affects your performance. Research made by Zajonc. We perform better on well rehearsed tasks. We perform worse on new tasks.
Social Inhibition
Tendency to perform complex tasks more poorly in the presence of others.
Social Loafing
Tendency to work less when others are also working on a task.
Social Striving
Tendency to work better when others are also working on a task.
Task Oriented
Focus on tasks to meet goals. Pros- things get done. Cons- people feel underappreciated.
People Oriented
Energize employees by making their efforts appreciated. Pros- people feel their jobs are worth while. Cons- feel overwhelmed when they do not perform.
Deindividuation
The lessening of their sense of personal identity and personal responsibility when one belongs to a group.
ABC Models of Attitude
Affective component- how a person feels toward the person, object or situation. Behavior compnent- the action the person takes. Cognitive component- way the person thinks about him or herself.
Direct Contact
Forming an attitude based on meeting the person, object, or situation.
Direct Instruction
Someone telling you to think a certain way.
Persuasion
Direct attempt to influence attitude.
Source, Message, Target Audience, Medium
Source- the person communicating the mesage. Message- what the person wants you to think; should be clear and organized. Target Audience- who should receive the message; what is the best way to reach them? Medium- the form you receive the message.
Elaboration Likelihood Model
People either elaborate (add details to the message) or do not elaborate at all (look at the characteristics of the message: length, is it attractive?)
Central Route Processing
People pay attention to the content of the message.
Peripheral Route Processing
Paying attention to cues outside of the message such as the expertise, length, and things that don’t directly relate to the message itself.
Theory X
Assumes workers are lazy, error prone, and only motivated by extrinsic rewards like money.
Theory Y
Assumes that any given challenge and freedom motivates workers to self achieve and demonstrate their competence.