Untitled Deck

Question 1

What percentage of each day is spent engaged in communication?

Answer 1

75%

Question 2

Which of the following have been linked to communication?

Answer 2

higher rates of disease in divorced males, social need, development of selfhood in infants

answer: all of the above

Question 3

As the professor monitors this quiz, he/she is most likely to see which type of message?

Answer 3

unintentional nonverbal

Question 4

Which of the following is an intentional nonverbal message?

Answer 4

waving hello to a friend in a crowd

Question 5

Which of the following is not one of the four processes involved in listening?

Answer 5

criticism

Question 6

The book defines communication as effective when:

Answer 6

the transmitted message corresponds closely to the message perceived by the receiver

Question 7

If you misread a question on the test and thereby mark the wrong answer, which part of the communication process creates the error?

Answer 7

interference

Question 8

Analyzing song lyrics involves which communication outcome?

Answer 8

understanding

Question 9

When you say something and then say, ‘I take that back,’ you are denying that communication:

Answer 9

is transactional

Question 10

When you explain in more depth after noticing your listener looks confused, you are illustrating that communication:

Answer 10

involves simultaneously sending and receiving messages

Question 11

Humans have been communicating well, for over 60,000 years

Answer 11

false

Question 12

Obedience is ranked by employers as the number one skill needed by employees

Answer 12

false

Question 13

In communication, both parties simultaneously send and receive messages

Answer 13

true

Question 14

Words themselves do not contain any meaning

Answer 14

true

Question 15

Listening and hearing are synonymous terms

Answer 15

false

Question 16

Interviewing is often defined as conversation with a purpose

Answer 16

true

Question 17

Feedback is an essential source of self-knowledge

Answer 17

true

Question 18

Something that represents something else is called a/an

Answer 18

symbol

Question 19

A noisy person next to you during a lecture is

Answer 19

interference

Question 20

The way of life developed and shared by a group of people and passed down from generation to generation is called

Answer 20

culture

Question 21

The ability to process certain of the stimuli available to us while filtering out others

Answer 21

selective attention

Question 22

The primary component in accurate person perception is

Answer 22

empathy

Question 23

The most important measure of self-concept and self-esteem is

Answer 23

feedback from others

Question 24

Asch found which of the following to be a central trait in impression formation?

Answer 24

cold/warm

Question 25

First impressions:

Answer 25

are the most decisive bits of information in forming impressions

Question 26

Those who are physically attractive are perceived as better than others in:

Answer 26

socialbility, sexuality, success ## Footnote answer: all of the above

Question 27

When the squirrels outside the window capture your attention more than the lecture, which phenomenon occurs?

Answer 27

selective attention

Question 28

The most important element to improved accuracy of perception is:

Answer 28

less stereotyping

Question 29

Empathy is the most important element in self-concept

Answer 29

false

Question 30

The way we perceive another person determines the kind and quality of communication that will take place between us

Answer 30

true

Question 31

We often misinterpret what we perceive about others because we assume other people are just like us

Answer 31

true

Question 32

Physically attractive persons are perceived to be happier than less attractive people

Answer 32

true

Question 33

When applied to specific individuals, most stereotypes are false

Answer 33

true

Question 34

We tend to perceive people of higher status as taller than people of lower status

Answer 34

true

Question 35

Improved perception and communication can only occur if you are willing to acknowledge that your perceptions are subjective

Answer 35

true

Question 36

The more confident one is about his/her perceptions, the more accurate those perceptions become

Answer 36

false

Question 37

A relatively stable impression of yourself is called your

Answer 37

self-concept

Question 38

A generalization about a class of people, objects, or events that is widely held by a given culture

Answer 38

stereotype

Question 39

Having both masculine and feminine role characteristics is labeled

Answer 39

androgynous

Question 40

Something which represents something else is called a/an:

Answer 40

symbol

Question 41

Meaning lies:

Answer 41

in people

Question 42

The primary association a word has for most members of a community is:

Answer 42

denotative meaning

Question 43

Saying a student is 'challenging' rather than saying 'he/she asks obnoxious questions in class' is an example of

Answer 43

euphemism

Question 44

Which of the following is an inferential statement?

Answer 44

Dan won't mind if you borrow his bicycle

Question 45

When students were asked to list terms for men and women:

Answer 45

fewer terms were listed for men than women, but they were favorable to men

Question 46

Which of the following statements is true?

Answer 46

men interrupt others more than women do, men initiate more interactions than women do, men receive more interaction than women do ## Footnote answer: all of the above are true

Question 47

'Let's get something to eat, OK?' Is a/an

Answer 47

tag question

Question 48

Telling someone to 'shape up' is not a useful criticism because it is:

Answer 48

abstract

Question 49

A word has the same meaning for all people within a given culture

Answer 49

false

Question 50

Calling an event a 'success' or a 'failure' can significantly affect how we deal with it

Answer 50

true

Question 51

Saphir-Whorf would suggest that language used to describe things influences our very experience of those things

Answer 51

true

Question 52

The more abstract a word, the greater the chance for misunderstanding

Answer 52

true

Question 53

The use of sexual profanity enhances speaker credibility

Answer 53

false

Question 54

'I wish we could talk more' is an example of metacommunication

Answer 54

true

Question 55

Many ancient cultures believed words had magical powers

Answer 55

true

Question 56

The language used in this culture can be viewed as sexist

Answer 56

true

Question 57

The authors of your book recommend 'man' as an appropriate generic pronoun

Answer 57

false

Question 58

A conclusion based on assumptions is a/an

Answer 58

inference

Question 59

Communication about communication is called

Answer 59

metacommunication

Question 60

Waving at a friend is:

Answer 60

nonverbal/nonvocal communication

Question 61

Hall's distance of one and a half feet to four feet is comfortable for conversation with friends and is called

Answer 61

personal distance

Question 62

Sommer calls an invisible boundary surrounding a person into which others may not intrude:

Answer 62

personal space

Question 63

A speaker who tries to establish eye contact with the audience will likely be perceived as:

Answer 63

believable

Question 64

The single most important contribution to nonverbal meaning comes from:

Answer 64

facial cues

Question 65

The most important cues for nonverbal communication in rank order are:

Answer 65

facial cues and hand cues

Question 66

Birdwhistle labeled the study of body movements in communication:

Answer 66

kinesics

Question 67

Saying in a loud and angry voice, 'I'm not angry,' is an example of

Answer 67

kinesic slip

Question 68

The study of eye contact in communication is called:

Answer 68

oculesics

Question 69

Which of the following is the best example of secondary territory?

Answer 69

classroom

Question 70

Touch communicates:

Answer 70

a professional relationship, social relationships, intimacy ## Footnote answer: all of the above

Question 71

Which of the following is not an element of voice quality?

Answer 71

haptics

Question 72

The average American speech rate per minute is about

Answer 72

150 words

Question 73

You probably sit in the same chair each day in class because you perceive that chair as your:

Answer 73

territory

Question 74

Saying 'Hi' is a verbal/nonvocal communication

Answer 74

false

Question 75

Women are better than men at interpreting both verbal and nonverbal messages

Answer 75

true

Question 76

When a nonverbal contradicts the verbal, most people believe the verbal message

Answer 76

false

Question 77

All Americans have the same size personal space bubble

Answer 77

false

Question 78

The study of time is called chronemics

Answer 78

true

Question 79

Bearded men are perceived as having more status than non-bearded men

Answer 79

true

Question 80

Smiles are interpreted to mean the same thing in all cultures

Answer 80

false

Question 81

Women are better than men at reading nonverbal cues

Answer 81

true

Question 82

Women tend to have less confidence in their judgments of nonverbal cues

Answer 82

true

Question 83

Culture rules about behavior are called

Answer 83

norms

Question 84

The study of how we use touch to communicate is called

Answer 84

haptics

Question 85

Concluding that all police are crooked from two examples in your town commits a:

Answer 85

hasty generalization

Question 86

College students spend what percentage of their waking hours listening?

Answer 86

53%

Question 87

Most listeners can comprehend speech up to what rate per minute?

Answer 87

400-500

Question 88

Which of the following is not a part of the listening process?

Answer 88

responding

Question 89

Barker found what percentage of a message could be recalled immediately after listening to it?

Answer 89

50%

Question 90

Filtering out the noise from the room next door so you can better concentrate on the test is:

Answer 90

selective attention

Question 91

Listening in the traditional classroom best fits which listening category?

Answer 91

discriminatory

Question 92

As you study in the cafeteria, you hear your name mentioned at the next table. Which listening element has been invoked?

Answer 92

attending

Question 93

Which of the following is NOT a characteristic of empathetic listening?

Answer 93

responding to the abstract rather than to the specific

Question 94

Which of the following is recommended by Nichols to improve listening?

Answer 94

anticipate the speaker's next point

Question 95

Jim is nodding meaningfully at the lecturer but is really thinking about lunch. Jim is:

Answer 95

pseudolistening

Question 96

Listening for only one piece of information that can be used to attack a speaker is:

Answer 96

ambush listening

Question 97

Good listening is learned as a child by observing others

Answer 97

false

Question 98

Listening is an automatic, physiological process

Answer 98

false

Question 99

Effective listening can enhance self esteem

Answer 99

true

Question 100

According to Tannen, men and women use the same criteria for listening

Answer 100

false

Question 101

Empathetic listening requires the same frame of mind as critical listening

Answer 101

false

Question 102

A common listening problem is evaluating before we fully understand the message

Answer 102

true

Question 103

Most people generally are good listeners

Answer 103

false

Question 104

Those who are good speakers are more likely also to be good listeners

Answer 104

false

Question 105

Listening also involves attention to a speaker's visual nonverbal cues

Answer 105

true

Question 106

Being aware of listening problems is the first step to improved listening

Answer 106

true

Question 107

Fear of what the other might say is a common listening problem

Answer 107

true

Question 108

The type of proof which compares like things is a/an

Answer 108

analogy

Question 109

Attending to certain stimuli while filtering out others is called

Answer 109

selective attention