UX theory Flashcards
(38 cards)
What are the 4 approaches to interaction design?
User-centered design.
Activity-centered design.
System design.
Genius design.
User-centered design is…?
The user knows best. The people who will use a product/service know their needs, goals and preferences. It is up to the designer to find and explore them.
Activity-centered design is…?
Focus on the activities, not the goal. A cluster of actions and decisions performed for a purpose.
System design is…?
The system (people, machines, objects, devices etc.) in focus instead of the user.
Genius design is…?
Skills and wisdom of the designer. If users are involved in the process it is often at the end for validization.
What is cognitive inhibition?
Refers to the mind’s ability to tune out stimuli that are irrelevant to the task or process. Make the user shift focus. (For example a TENS-machine for pain relief.)
What is convergent afferents?
Two or more neurons may converge into another neuron (the origin of the signal is lost). For example heart attack.
What is meant by “Brain Stimulation” and what does TMS stand for?
Transcranial Magnetic Stimulation is used to study brain functions and neural basis of behavior.
What is Eyetracking and what can it be used for?
Mapping/tracking the movement of the eye or where the user is looking. For validating the usability of a product/service. (Differs between male/female).
What is EEG?
Electroencephalography. A device or technology to measure brain activity.
What is meant by Affective Ventriloquism?
The emotional attributes perceived via one modality (ex. sight).
What is Synesthesia?
Merging of the senses, when stimulating one sensory pathway, others are automatically and involuntarily affected.
What is Sensorial Substitution?
To change on sensorial modality for another, for example, projecting a picture (visual) onto the forehead as vibrations (tactile).
Explain the five steps in Maslow’s hierarchy of needs pyramide.

Different methods (5) for collecting user data (neuroscience).
- fMRI
- Behavioral observations
- Brain stimulation, TMS
- Eyetracking
- EEG
Explain why the designer should think “what, how and why” when designing an interaction.
- Why: Considers people’s motivation and needs to use a product. Experience, emotions, needs and subjective impressions.
- What: Things people can do through an interactive system. Reflected by the functionality of a product.
- How: Form of interaction, concrete operations, technology involved, parameters. Framing the interaction.
What is an unstructured interview?
Interview with clear goal but no template.
What is a semi-structured interview?
Interview with template and open-ended questions. Often combined with probing (asking why and follow-up questions).
What is meant by Extreme Users?
Their needs are amplified and their struggles are more notable. Their needs are often (not always) apparent for the wider population.
What is a questionnaire?
Qlosed questions with Yes/No/Multiple-choice answers. For statistical findings and quantitative data.
Explain the method “Diaries”.
In depth qualitative data. Used for gaining better understanding about people’s experience and life over a longer period of time.
What is a Focus Group?
Semi-structured group interview process. Often a moderator to supervise the process. Collecting a large amount of observations in a short time span. 6-10 participants.
What is an observation?
Observe when users use a product to ID errors etc.
What is shadowing?
Like observation, but this time the user is aware of the observation. Also think-aloud protocol.





