Vehicle Repair Flashcards
What does LOFR stand for?
lube, oil, filter, rotation
How can we confirm rotation?
chalk tires
why do we rotate tires?
check the brakes, even wear on the tread
where to find PSI pressure for tires?
sticker on the driver door
how to know when brakes need to be replaced
squeaky noise, soft pedal, brake light
what is a critical lofr?
1,000 miles over due maintenance
what is a recall?
a defect/issue with the vehicle after production. manufacturer sends a notice
when should you handle a recall?
immediately, must be grounded in 48 hours
process to do a recall?
ground vehicle
send to a dealer
ensure that info matches unit and recall number on invoice
VR or BRM to deactivate only
if your branch doesn’t do a lofr, and engine blows up?
branch pays full cost
difference between preventative and non-preventative maintenance?
LOFR and brakes - preventable
hubcaps, antenna - non-preventable
how does your branch manage maintenance?
by checking rpm and units screen throughout the day to look for holds and lofrs
what is standard warranty?
3 yrs, or 36,000 miles
define factory assistance?
car is outside of warranty and we ask the manufacturer (not the local dealer) for assistance with paying the invoice
where do we take cars with chek engine light
dealer
