Videos Flashcards

(51 cards)

1
Q

Market penetration

A

Selling same product to same market but trying to sell more

Fairly high rate of sucess => 90% or more

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2
Q

Product development

A

Taking same target but introducing new products

70% chance of success

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3
Q

Market develpment

A

Taking successful product and moving it to new markets

50% chance of success

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4
Q

Diversification

A

Going after a brand new product for a brand new prodcut

Lowest chance of success because of so many uknowns

10% - 20% chance of success

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5
Q

School offering classes to new students who go to different universities to try to increase summer enrollment

A

Market development

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6
Q

Market penetration

A

Geting exisitng customers to buy more

highest rate of success

coming up with more reasons for them to use the product

starbucks: frequent buyer cards - reward existing users for buying more
- give away after a level of loyalty

Alkaselzer => they decide to take 2 alkaselzers to take better “plop plop fizz fizz” - sells doubled over night

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7
Q

Electronic superstore sends special coupon to its current customers offering them a special discount during slow week

A

Market penetration

*trying to get exisitng customer to come back one more time

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8
Q

Product development

A

Selling additional products to the same customer

ex. tide liquid => tide to go pen, tide stain release

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9
Q

Market development

A

Take same product, move it to new markets

Adjust sweetner depending on customer they are going to

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10
Q

Diversifcation

A

New product, new audience

Honda sells cars and generators

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11
Q

Strategies in order of success

A

Market penetration

Product development

Market developpment

Diversification

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12
Q

Elements of a creative strategy? Objective

A

Trying to get customer to buy for the first time?

or they already know you? trying to get new uses

*increases odds of success

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13
Q

Business to business purchases

A

Make more purchases than do consumers

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14
Q

Producers

A

Manufacturers

firms, mines

financial institutions

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15
Q

ORganizaitonal buying is different

A

Orders are larger

Buying in bulk for raw materials

Organizations buy for a purpose: to use or resell

Basic purchasing needs are economic for organizational buyers - small differences in price can make a big difference in what seller they choose

*some emotional component

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16
Q

Business to business process

A

Formal

Vendor analysis is consistently used

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17
Q

Larger businesses operate with:

A

buying center

  • buyer, user, influences, gatekeepers, deciders
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18
Q

PO Req

A

Includes all specifications needed

given to vendors, vendors come back with bids

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19
Q

Buying Center

A

Formal or informal

Typically involves multiple influences

Varies from purchase to purchase

Buyer and gatekeeper stay same

Decider, user, and influencer may all differ

*typically only buyer position appears on organizational chart

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20
Q

Evaluating Organizational Buying Influences

A

Vendor Analysis Considers all influences

Behavioral needs are important

Economic importances!!!!

Ethical conflicts may arise

Purchasing may be centralized

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21
Q

Is it ok for a buyer?

A

As a buyer, you need to be familiar with your company’s policy and be familiar about what you can and cannot accept from vendors

As a buyer, your word is everything

*dont accept anything regardless of what the policy is

22
Q

Straight Rebuy

A

Routine purchase

when companies order something very frequently

have a reliable vendor

ex. copying paper at an office

23
Q

Straight rebuy situatiosn

A

More difficult to get customers to buy yours instead

24
Q

New-Task buying

A

Large capital expenditure

ex. building new technology, building a building

infrequent

try to get a lot of opinions

Will take a lot of time, look at a lot of different vendors

Rare, high risk

25
Modified Rebuy
Happens in 1 of 2 situtiaons 1. Straight rebuy supplier stops performing well 2.
26
Had a reliable vendor, now there are problems, door is open for new vendors now =\>
modifeid rebuy
27
Segment
Demographics Geographics Behavior
28
Segmenting Business Customers
Type of customer Demographic variables How the customer will use the product? Type of buying situation Purchasing methods Current relationship between buyer and seller
29
NAICS
Try to group companies in a similar line of business look at governmental information on that industry
30
Government Market
30% of GDP Often has a "approved" supplier list requires cometitive bids usually FCPA - law that says you cannot buy help in dealing with foreign governments - you cannot pay a bribe
31
Marketing Information System
Single data system used to come up with key data to come up with decisions Used for strategy planning
32
Typically reserach is a _______________ position
staff \*people working in marketing research are consulting that work with internal clinets
33
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ is the most important step
Defining the problem
34
What information do we already have?
Situation analysis - educates the researcher
35
Two ways of gathering primary data
Observing Questioining
36
Quantitative research
Often closed ended Specific samples Projectable to whole population
37
One of the most popular types of qualitative research?
Focus group -
38
Qualitative research:
not projectable no numbers
39
A reseracher wants to study 1,000 consumers and needs informatoion about a lot of personal and sensitive issues:
Mail - no one is face to face and more likely to answer sensitive information
40
Random sample
Each respondent has an equal chance to participate in the survey More likely you will have a sample that is representative of the total population however: is methodology biased? How are non-responders replaced
41
Population sampe and confidence intervals
Deals with how that sample was drawn
42
Most common confidence interval:
95%
43
Sampling error
Concerns how the sample was drawn and the sie of the sample
44
Non-sampling error
Everything else that can affect the results
45
Double barreled
Not testing a questionaire and beeing poorly designed Ask a question that is actually two questions and asking respondent to give one response
46
Leading question
Dont you see any problems with using your quesitons online?
47
Loaded question?
Should people be allowed to protect themselves with mase? Lead people to a certain response
48
Overstate
how much would you pay for a nice pair of comfy sunglasses that protect your eyes greatly
49
\_\_\_\_\_\_\_\_\_\_\_ are based on experimental design
Test markets
50
When you partner, you can \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_
plan better
51