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Interpersonal Communication > VU Final > Flashcards

VU Final Flashcards

(58 cards)

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1
Q

Message

A

A performance that uses words sentences and/or nonverbal behaviors to convey the thoughts feelings in intentions of the speaker.

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2
Q

Decoding

A

Making sense of the messages we receive

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3
Q

Canned plan

A

A learned communication strategy for a specific type of situation

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4
Q

The Goals Plan Action Theory

A

A theory of message production that posits that goals motivate us to communicate, but planning determines what we actually say

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5
Q

Social Context

A

The type in closeness of the relationship that may already exist between the participants

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6
Q

Cultural Context

A

The set of police values and attitudes common to the specific culture of each participant that influence how each interpret what is happening in a conversation

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7
Q

Semantic Noise

A

Words in a message that the store or interfere with the interpretation of the meaning and message

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8
Q

Primary Goals

A

Needs ones or other desires, motivating a person to communicate that direct to the person to a specific can of plan

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9
Q

Symmetral message

A

One that matches the dominance or submissionimplied in a partner’s previous message

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10
Q

Ethics

A

A set of moral principles held by society, a group or an individual that provide guidelines for acceptable behavior

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11
Q

Macro Skills

A

broader communication skills that apply to certain types of interactions and relationships, and help us generate longer sequences of messages

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12
Q

Synchronous

A

Communication that occurs when participants are copresent in exchange messages in real time

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13
Q

Schema

A

A memory structure that connect something or someone to its related qualities

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14
Q

Dispositional attribution

A

An explanation that puts the cause of the behavior outside the control of a person

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15
Q

Ideal self-concept

A

The set of ideas about who you would like to be

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16
Q

Self-esteem

A

are positive or negative judgment of the characteristics we think we have

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17
Q

Cultural Shock

A

The psychological discomfort experience when you must interact in a new culture

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18
Q

Monochronic

A

A time orientation that views time as being small even units that occur sequential

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19
Q

Ethnocentrism

A

Being focused on one’s own culture and viewing it as more important than the cultures of others

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20
Q

Code Switch*

A

To alter linguistic and nonverbal patterns to conform to the dominant or co-culture depending on the topics for the participants in a conversation

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21
Q

Lexicon

A

The collection of words and expressions in language

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22
Q

Denotation

A

The direct explicit meaning of a word found in a written dictionary of the language community

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23
Q

Qualifying language

A

Language that indicates where a statement applies and does not apply or indicates appropriate uncertainty about where it should apply

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24
Q

Maxim of Manner

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A

The assumption that others will say things in an orderly way

25
Intonation
The variety, Melody, or inflection of a person's voice
26
Social Exchnage
The premise that we continue to develop a relationship as long as we feel that it's reward out its cost, and we perceived that what we get from a particular relationship is more than what we'd be able to get if we invested elsewhere
27
Reframing
The strategy of dealing with dialectical tensions by changing perceptions about the level of tension
28
Relational listening style
A personal listening style that focuses on what a message tells us about our conversational partners and their feelings
29
Transactional style
A personal listening style that prefers speakers who remain on task and get to the point
30
Primary affect
The tendency to remember information that we heard first over what we heard in the middle
31
Emathy
The cognitive and effective process of perceiving the emotions others are feeling and then acting on our perception
32
capitalization
The process of sharing our success and leveraging the good feeling that comes from them by telling others with the expectation that they will celebrate with us
33
Coercive power
The potential to influence rooted in our ability to physically or psychologically punish our partner
34
Expert power
The ability to influence rooted in someone's subject, specific knowledge competence
35
Behavoiral Agression
Nonverbal acts intended to hurt someone
36
Special Peer Relationship
Equivalent to best friend relationship set within the work context, such relationships are rare and characterized by high levels of disclosure, trust and social support
37
Ingroup Relationship
Close working relationship between managers employees who consistently take on work above that which is expected and are rewarded in a variety of Montery and non-Monterey ways
38
Conversation
An interactive extemporaneous locally managed and sequentially organized interchange of thoughts and feelings between two or more people
39
Dismissive attachment style
The attachment style experienced by a self-reliant and independent adult who has difficulty sustaining close relationships because while they may have high self-worth, they don't trust others due to avoidant attachment experience as infant and children
40
Preoccupied attachment style
The attachment style experience when an adult who is excessively focused on how the relationship partners think about and behave towards them because they have low self worth and high trust in others due to the anxious ambivalent at attachments they experience as infants and children
41
Anxious-Ambivalent attachement
An anxiety-filled emotional bond between infants and thier parents or caregivers stemming from worry that their needs will not be met and ambivalence about whether others can be trusted to care for them
42
Strategic relational maintence
messages are behavoirs are deliberately performed in order to maintian the level of intimacy in the relationship
43
Cross-Complaining
A conflict pattern in which partners trade inrelated critisism leaving the initial issue unressolved
44
Face-negociation theory
Proposes that in coonflict settings we prefer conflict styles consistent with our cultures and the face-orientations most consistent with those cultures.
45
Collaborating
resolvingn a conflict by using problem solving to arrive at a solution that meets the needs and interests of both parties in the conflict
46
Meta conflict
disagrrement over the process of communication itself during an argument
47
Competing
resolving a conflict by satisfying one's own needs or advancing one's own ideas with little concern for the needs or ideas of the other person or for the relationship
48
Argumentiveness
defending our own ideas or attacking the reasoning of others while according them respect
49
Creditability
the extent to which your partner believes in your competence, trustworiness, and likability
50
liking heuristic
being influenced to believe or do what people we like advocate during preipheral processing or persuassive mesages.
51
legitament Power
the potential to influence others rooted in the authority granted to a person who occupies a certain role
52
Celibratory support
The skill of helping others capitalize on their success
53
Conversational coherience
The extent to which the comments made by one person relate to those made prevously by others in a conversation
54
Back Channel Cues
verbal and non-verbal signals that indicate you are listenting ans attempting to understand the message
55
Content paraphrase
A feedback message that conveys understanding of thr donotative meaning of a verbal message
56
Critical listenting style
the personal listening style that focuses attention on the accuracy and consistency of speaker's messages
57
Social Penatration Theory
the premise that self-disclosure is intergral to all stages of relationships, but the nature and type of self-disclosure chnage over time, as people move from being strangers to being intimates.
58
Nuetralizm
the strategy of dealing with dialectial tensions by compromising between the desires of these in the relationship

Interpersonal Communication (4 decks)

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