Week 1- People And Performance Flashcards
(22 cards)
Definition of HRM?
HRM is managing people and the process of bringing people and the organizations so each goals are met
3 elements of HRM
Attracting
Developing
Maintaining (retention, reward,performance views and remuneration)
Performance management influences…..
Individual and organization performance
How employees be able to achieve the goals or set targets?
Clarification of duties,standards, and how they are assessed and measured
Performance managements uses 4 kinds which are…
Performance appraisal, coaching,counseling, discipline
Performance managements process….
A. Orientation B. Performance appraisals C. Reinforce performance standards D. Managing performance E. Exiting organization
2 aims of performance appraisal…
- Reward positive performance of employees so they stay motivated
- Determine key performance objectives
Poor performance result…
Performance gap
What is performance gap…
Performance gap is when employees’ performance drops from what is expected.
Poor performance options…
Coaching = tell and make sure that what they have to do
Counseling
Discipline = warning
Dismissal
What options of coaching…
Provide additional encouragement
Support and training to enhance effective performance of employees
Discipline is…
following a verbal or written warning. Discipline occurs when unsatisfactory performance.
Harmful behaviors….
Bullying
Misconduct and misappropriate
Violence
What is bullying…
Bullying is repeated act of intimidating, offensive, insulting or abuse which could harm the recipient.
Bad impact to organization and personal of bullying…
Cost lots of money to employers when is taken to the FWC
Mentally and physically harmful to individual
Could result bad reputation and hard for employers to retain employees
Misconduct or misappropriation is…
The act which include dishonest behaviors such as steal stuffs (equipment, stock, information and data) from the company, giving friends or family discount
Violence is…
Violence is physical assault, sexual harassment, threatening behaviors
What is reward management…
Reward management is a process when organization distribute financial or non-financial reward to employees.
Non-monetary rewards are…
Acknowledge high performance of employees, involving employees in decision making and providing challenging work
Aims of reward management…
Fairness and consistency
Increase organizational effectiveness and competitiveness
Link organizational goals with employees outcome
Talent attraction and retention
Compensation is…
Compensation is what companies give to their employees in regard of skills,ability,knowledge of doing various tasks.
It could be financial rewards such as increase in wages,salaries, and bonuses
What is the cause of absenteeism?
- Low morale
- Job insecurity
- Long hours
- Work culture
