Week 1- People And Performance

Question 1

Definition of HRM?

Answer 1

HRM is managing people and the process of bringing people and the organizations so each goals are met

Question 2

3 elements of HRM

Answer 2

Attracting
Developing
Maintaining (retention, reward,performance views and remuneration)

Question 3

Performance management influences…..

Answer 3

Individual and organization performance

Question 4

How employees be able to achieve the goals or set targets?

Answer 4

Clarification of duties,standards, and how they are assessed and measured

Question 5

Performance managements uses 4 kinds which are…

Answer 5

Performance appraisal, coaching,counseling, discipline

Question 6

Performance managements process….

Answer 6

A. Orientation 
B. Performance appraisals
C. Reinforce performance standards
D. Managing performance 
E. Exiting organization

Question 7

2 aims of performance appraisal…

Answer 7

1. Reward positive performance of employees so they stay motivated
2. Determine key performance objectives

Question 8

Poor performance result…

Answer 8

Performance gap

Question 9

What is performance gap…

Answer 9

Performance gap is when employees’ performance drops from what is expected.

Question 10

Poor performance options…

Answer 10

Coaching = tell and make sure that what they have to do
Counseling
Discipline = warning
Dismissal

Question 11

What options of coaching…

Answer 11

Provide additional encouragement

Support and training to enhance effective performance of employees

Question 12

Discipline is…

Answer 12

following a verbal or written warning. Discipline occurs when unsatisfactory performance.

Question 13

Harmful behaviors….

Answer 13

Bullying
Misconduct and misappropriate
Violence

Question 14

What is bullying…

Answer 14

Bullying is repeated act of intimidating, offensive, insulting or abuse which could harm the recipient.

Question 15

Bad impact to organization and personal of bullying…

Answer 15

Cost lots of money to employers when is taken to the FWC

Mentally and physically harmful to individual

Could result bad reputation and hard for employers to retain employees

Question 16

Misconduct or misappropriation is…

Answer 16

The act which include dishonest behaviors such as steal stuffs (equipment, stock, information and data) from the company, giving friends or family discount

Question 17

Violence is…

Answer 17

Violence is physical assault, sexual harassment, threatening behaviors

Question 18

What is reward management…

Answer 18

Reward management is a process when organization distribute financial or non-financial reward to employees.

Question 19

Non-monetary rewards are…

Answer 19

Acknowledge high performance of employees, involving employees in decision making and providing challenging work

Question 20

Aims of reward management…

Answer 20

Fairness and consistency
Increase organizational effectiveness and competitiveness
Link organizational goals with employees outcome
Talent attraction and retention

Question 21

Compensation is…

Answer 21

Compensation is what companies give to their employees in regard of skills,ability,knowledge of doing various tasks.
It could be financial rewards such as increase in wages,salaries, and bonuses

Question 22

What is the cause of absenteeism?

Answer 22

1. Low morale
2. Job insecurity
3. Long hours
4. Work culture