Week 1- People And Performance Flashcards Preview

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Flashcards in Week 1- People And Performance Deck (22)
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1
Q

Definition of HRM?

A

HRM is managing people and the process of bringing people and the organizations so each goals are met

2
Q

3 elements of HRM

A

Attracting
Developing
Maintaining (retention, reward,performance views and remuneration)

3
Q

Performance management influences…..

A

Individual and organization performance

4
Q

How employees be able to achieve the goals or set targets?

A

Clarification of duties,standards, and how they are assessed and measured

5
Q

Performance managements uses 4 kinds which are…

A

Performance appraisal, coaching,counseling, discipline

6
Q

Performance managements process….

A
A. Orientation 
B. Performance appraisals
C. Reinforce performance standards
D. Managing performance 
E. Exiting organization
7
Q

2 aims of performance appraisal…

A
  1. Reward positive performance of employees so they stay motivated
  2. Determine key performance objectives
8
Q

Poor performance result…

A

Performance gap

9
Q

What is performance gap…

A

Performance gap is when employees’ performance drops from what is expected.

10
Q

Poor performance options…

A

Coaching = tell and make sure that what they have to do
Counseling
Discipline = warning
Dismissal

11
Q

What options of coaching…

A

Provide additional encouragement

Support and training to enhance effective performance of employees

12
Q

Discipline is…

A

following a verbal or written warning. Discipline occurs when unsatisfactory performance.

13
Q

Harmful behaviors….

A

Bullying
Misconduct and misappropriate
Violence

14
Q

What is bullying…

A

Bullying is repeated act of intimidating, offensive, insulting or abuse which could harm the recipient.

15
Q

Bad impact to organization and personal of bullying…

A

Cost lots of money to employers when is taken to the FWC

Mentally and physically harmful to individual

Could result bad reputation and hard for employers to retain employees

16
Q

Misconduct or misappropriation is…

A

The act which include dishonest behaviors such as steal stuffs (equipment, stock, information and data) from the company, giving friends or family discount

17
Q

Violence is…

A

Violence is physical assault, sexual harassment, threatening behaviors

18
Q

What is reward management…

A

Reward management is a process when organization distribute financial or non-financial reward to employees.

19
Q

Non-monetary rewards are…

A

Acknowledge high performance of employees, involving employees in decision making and providing challenging work

20
Q

Aims of reward management…

A

Fairness and consistency
Increase organizational effectiveness and competitiveness
Link organizational goals with employees outcome
Talent attraction and retention

21
Q

Compensation is…

A

Compensation is what companies give to their employees in regard of skills,ability,knowledge of doing various tasks.
It could be financial rewards such as increase in wages,salaries, and bonuses

22
Q

What is the cause of absenteeism?

A
  1. Low morale
  2. Job insecurity
  3. Long hours
  4. Work culture