Week 10

Question 1

Blameless postmortem devops

Answer 1

• identify the cause together
• no shaming once the mistake is found
• fault of the whole team
• post mortem report to ensure that it will not happen again
• recovery procedure in a playbook for the future

Question 2

Incidents post mortem:

Answer 2

-Dataloss
-user- visible downtime beyond a certain threshold
-on call intervention of any kind
- incident resolution above a threshold
- manual incident discovery