Week 10 Flashcards

(19 cards)

1
Q

focuses on identifying and evaluating a firm’ s strengths and weaknesses in the functional areas of business, including management, marketing, finance/accounting, production/operations, research and development, and management information systems.

A

Internal Audit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

A firm’ s strengths that cannot be easily matched or imitated by competitors are called ________________________, Building competitive advantages involves taking advantage of distinctive
competencies.

A

distinctive competencies.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Strategies are designed in part to improve on a firm’ s weaknesses, turning them into strengths— and maybe even into distinctive competencies.

A

Internal Audit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

the process of performing an ______________ provides more opportunity for participants to understand how their jobs, departments, and divisions fit into the whole organization.

A

Internal Audit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

A key to _____________________ is effective coordination and understanding among managers from all functional business areas.

A

organizational success

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

internal resources are more important for a firm than external factors in achieving and sustaining competitive advantage.

A

The Resource-Based View (RBV)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

view contend that organizational performance will primarily be determined by internal resources that can be grouped into three all-encompassing categories: Physical resources, Human resources and Organizational resources

A

The Resource-Based View (RBV)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

For a resource to be valuable, it must be either (1) rare, (2) hard to imitate, or (3) not easily substitutable.

These three characteristics of resources (empirical indicators) enable a firm to implement strategies that improve its efficiency and effectiveness and lead to a sustainable competitive advantage.

A

The Resource-Based View (RBV)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

An ____________________________ summarizes and evaluates the major strengths and weaknesses in the functional areas of a business, and it also provides a basis for identifying and evaluating relationships among those areas.

A

Internal Factor Evaluation (IFE) Matrix

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Five Steps in Developing IFE Matrix

Step _____List key internal factors as identified in the internal-audit process. Use a total of from 10 to 20 internal factors, including both strengths and weaknesses. List strengths first and then weaknesses. Be as specific as possible, using percentages, ratios, and comparative numbers.

A

Step 1

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Five Steps in Developing IFE Matrix

Step ____. Assign a weight that ranges from 0.0 (not important) to 1.0 (all-important) to each factor.

The weight assigned to a given factor indicates the relative importance of the factor to being successful in the firm’ s industry.

Regardless of whether a key factor is an internal strength or weakness, factors considered to have the greatest effect on organizational performance should be assigned the highest weights.

The sum of all weights must equal 1.0.

A

Step 2

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Five Steps in Developing IFE Matrix

Step ___. Assign a 1 to 4 rating to each factor to indicate whether that factor represents a major weakness (rating = 1), a minor weakness (rating = 2), a minor strength (rating = 3), or a major strength (rating = 4). Note that strengths must receive a 3 or 4 rating and weaknesses must receive a 1 or 2 rating. Ratings are thus company-based, whereas the weights in step 2 are industry-based.

A

Step 3

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Five Steps in Developing IFE Matrix

Step ___ Multiply each factor’ s weight by its rating to determine a weighted score for each variable.

A

Step 4

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Five Steps in Developing IFE Matrix

Step ___. Sum the weighted scores for each variable to determine the total weighted score for the organization.

A

Step 5

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Five Steps in Developing IFE Matrix
Step 1. List key internal factors as identified in the internal-audit process.

Use a total of from ___ to ___ internal factors, including both strengths and weaknesses.

List ________ first and then ______________. Be as specific as possible, using percentages, ratios, and comparative numbers.

A

10 to 20
strengths
weaknesses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Five Steps in Developing IFE Matrix

Step 2.

Assign a weight that ranges from ____ (not important) to ____ (all-important) to each factor.

The weight assigned to a given factor indicates the relative importance of the factor to being successful in the firm’ s industry.

Regardless of whether a key factor is an internal strength or weakness, factors considered to have the greatest effect on organizational performance should be assigned the highest weights.

The sum of all weights must equal ____.

A

0.0 & 1.0
=1.0

17
Q

Five Steps in Developing IFE Matrix

  1. Assign a 1 to 4 rating to each factor to indicate whether that factor represents a _____________ (rating = 1), a ______________(rating = 2), a
    _____________ (rating = 3), or a ______________(rating = 4).

Note that _________ must receive a 3 or 4 rating and ___________ must receive a 1 or 2 rating. Ratings are thus company-based, whereas the weights in step ___ are industry-based.

A

major weakness
minor weakness
minor strength
major strength

strengths
weaknesses

2

18
Q

Five Steps in Developing IFE Matrix

  1. Multiply each factor’ s weight by its rating to determine a ______________ for each variable.
A

weighted score

19
Q

Five Steps in Developing IFE Matrix

  1. ______ the weighted scores for each variable to determine the total weighted score for the organization.