Week 10 - Motivation and Safety Management Flashcards
(57 cards)
2
What has the greatest influence on an organzation’s safety culture?
leader/manager commitment
The Borger Group
- leader in the construction industry
- safety values encompass the whole-person view: physical, social and emotional safety
- safety is an integral part of the company’s sucess and they have innovative safety programming
The Borger App - access the company’s safety information
Performance-based bonus system, safety is rewarded above other aspects of performance
Three safety program types
engineering interventions, adminsitrative interventions and behavioural interventions
safety program: engineering interventions
change physical environment to reduce hazard exposure
safety program: adminsitrative interventions
modify procedures and exposure in work environment
safety program: behavioural interventions
change employee attitudes, knowledge, or behaviour
Which intervention is most preferred?
even though all three can be succesful
Engineering interventions are preferred because
they change the environment, but engineering
controls are not always possible
What is a safety behaviour?
– Behaviours leading to safe performance of a
particular job
– Relationship between safety behaviours and
decreased injury rates
– Targeting employee behaviour is an effective
injury prevention strategy
Safety Behaviour: 8 general categories
– proper use of hazard control systems in the workplace
– development of safe work habits
– increased awareness and recognition of workplace hazards
– acceptance and use of personal protective equipment (PPE)
– maintenance of housekeeping and maintenance standards
– maintenance of accepted hygiene practices
– proper responses to emergency situations
– self-monitoring and recognition of symptoms of hazardous exposure
Safety Compliance
goes hand in hand with safety participation
the extent to which employees follow safety rules and procedures
Safety Participation
goes hand in hand with safety compliance
The extent to which employees go beyond compliance and engage proactively and voluntarily to
actively improve safety
Safety motivation
- How willing someone is to put in effort to act safely, and how important or valuable they think those safe actions are.
- intiaties, directs, and sustains safety behaviour
- higher safety motivation is associated with improved safety behaviours in the workplace
Safety Performance Formula
Ability x Motivation x Opportunity
How can safety be enchanced?
by increasing employees’ abilities, motivation, and opportunities to work safely
Non-Compensatory Model
- all three model components must be implemented
- e.g., training (i.e., increasing ability) is insufficient to change safety behaviours over long term
- chapter 9 emphasized ability; this chapter emphasizes motivation and opportunity
Reinforcement Theory
- power of external rewards and punishment
- likelihood of an act being performed again is determined by its current consequences
–> increase when current performance of that behaviour is followed by reinforcement (reward)
–> decrease when current performance of that behaviour is followed by punishment
ABC Model
antecedent –> behaviour –> consequence
- this model believes that behaviour occurs because of triggering events (antecedents) and results follow the behaviour (consequences)
Consequences of safe/unsafe behaviours
Consequences of safe/unsafe behaviours:
– Positive or negative
– Immediate or delayed
– Certain or uncertain
– Behaviour that is followed by immediate, positive, and
certain consequences is more likely to occur again.
– Consequences that are delayed, negative, or uncertain have
either a minimal or an adverse effect on safety behaviour.
Elements of a Behaviour Safety Program
- Identifying observable behaviours that affect
safety related outcomes - Outlining precise measurement of the
identified behaviours - Providing feedback on how to perform the
behaviour more safely - Highlighting the consequences of the
behaviour to motivate employees - Rewarding safe performance of the targeted
behaviour
What can sometimes be a sufficient incentive in behaviour-based safety programs?
Feedback alone may be a sufficient incentive.
What should incentives in safety programs be tied to?
Preventive behaviours under individual control (e.g., proper use of PPE), not outcomes like injuries.
What type of reinforcement should be the focus in safety incentive programs?
Positive reinforcement for safe behaviour.
What should incentive programs not be used to compensate for?
Lack of training, poor equipment, bad maintenance, or other safety system failures.
Who should be eligible to earn safety incentives?
All employees.
