Week 12: The Costs & Benefits of Training Programs Flashcards

1
Q

What is one reason for increased pressure for Information on costs and benefits of training
programs is an important part of training evaluation

A

96 % of CEOs want to see L & D efforts connected directly to business impact data

and 74% want to see ROI

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2
Q

Why is Cost / Benefit analysis difficult

A
  • Sometimes not everything is quantifiable

- very time consuming and complex

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3
Q

the process of identifying all

expenditures used in training.

A

COSTING

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4
Q

5 TYPES OF COSTS

A
1 - Direct
2- Indirect
3- Developmental
4- Overhead
5- Trainee Compensation
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5
Q

What are: Direct Costs

A

Costs Linked to the Training program

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6
Q

What are: Indirect Costs

A

Costs that support training activities and are not

directly linked to the program

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7
Q

What are: Developmental Costs

A

Costs that are incurred in the development of a

training program

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8
Q

What are: Overhead Costs

A

Costs incurred by the training department but not

associated with any training program

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9
Q

What are: Trainee Compensation Costs

A

The cost of the salaries and benefits paid to trainees

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10
Q

What type of Cost is this?

Trainer’s salary,
equipment rental

A

Direct

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11
Q

What type of Cost is this?

Trainer prep & planning, admin support

A

Indirect Costs

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12
Q

What Type of cost is this?

Needs analysis, developing materials

A

Developmental Costs

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13
Q

What Type of Cost is this?

Operational costs for the department, staff salaries not linked to a particular training

A

Overhead Costs

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14
Q

What Type of Cost is this?

Salaries and benefits paid to employees while in training

A

Trainee Compensation Costs

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15
Q

Benefit - Cost

A

Net Benefit

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16
Q

Net Benefit Calculation

A

Benefit - Cost

17
Q

Benefit divided by cost

A

Benefit-Cost Ratio (BCR)

18
Q

Benefit-Cost Ratio (BCR) Calculation

A

Benefit divided by cost

19
Q

ROI calculation

A

(Benefit-Cost) / Cost x 100