Week 2 Study Guide

Question 1

What should you do before you set the appointment schedule?

Answer 1

Establish or build

Question 2

List and explain the different types of scheduling.

Answer 2

Modified Wave Scheduling: Patients are scheduled during the first 30 minutes of each hour leaving the last 30 minutes of each hour empty.
Double Booking: Scheduling 2 or more patients at the same time.
Clustering Scheduling: Scheduling patents for specific types of visits or procedures at a specific times of the day or of the week.
Single Booking: Scheduling each patient for a specific time of the day
Walking/ Open hours:
Stream Scheduling:

Question 3

What does the acronym SOAP stand for? And CHEDDAR?

What method is mostly used in data collection of a patients visit?

Answer 3

(SOAP) Subjective Objective Assessment Plan. (CHEDDAR) Chief complaint, History, Examination, Detailed drugs, Dose of drugs, Assessment, Returned visit

Question 4

What’s the first listed in a

Answer 4

Patient Personal details

Question 5

What is listed under Subjective information?

Answer 5

Symptoms or Chief complaint

Question 6

What information is listed under Objective?

Answer 6

Vitals, Exam findings, Test results,

Question 7

What is the best way to correct any wrong entry in the patient file?

Answer 7

Drawing a single line through the wrong entry with initial and date and then enter the right entry

Question 8

Define
A. Bill of Rights
B. Informed Consent

Answer 8

A. Legal rights the patient has while under the care of a practitioner or in a medical facility.
B. An agreement to allow something to happen like a procedure, only after relevant facts are known.

Question 9

What does HIPPA acronym stand for?

What does HIPPA do for a patient?

Why is HIPPA Privacy notice given to the patient to sign?

Answer 9

• Health Insurance Portability Accountability Act
• ## HIPPA serves patient confidentiality

Question 10

What is Insurance billing?

Answer 10

To bill the patients insurance directly for payments for any service rendered.

Question 11

When an amount of money is left that is not paid by insurance, this is called:

Answer 11

Patient responsibility

Question 12

List different ways of patient’s appointment reminders

Answer 12

Phone calls, texts, messages, and emails

Question 13

What information you need to schedule a patient for an appointment?

Answer 13

First and last name, DOB, reason for the visit, insurance, phone number.

Answer 14

Inspecting, Indexing, Sorting, Coding, and Storing.