Week 3 - Automation, RPA & AI Flashcards
(13 cards)
Define business process automation (BPA)
The use of technology to execute recurring tasks or process to replace manual effort
Define Robotic process automation (RPA)
Software that mimics human actions to perform rule-based tasks
Define AI
Technology that enables machines to simulate human intelligence and decision-making
Define machine learning
AI subset that allows systems to learn from data and improve without explicit programming
What is a business process
A sequence of interconnected activites systematically organised to achieve a specific goal
What is the benefit of BPA
BPA drives efficiency and standardization which could result in increased productivity, lower costs, higher revenue, etc.
Mention examples of BPA scenarios
- Onboarding new employees
- Onboarding new customers
- IT service desk support
- Marketing automation
Mention the key benefits of RPA
- Save time
- Increase ROI
- Eliminate human error
- Elevate security
- Increased audit compliance
- Scale business process automation
- Employee satisfaction
What are the limits of RPA
- Limited flexibility
- Unable to handle unstructured data
- Static operation
- High maintenance
What’s the test called that determines whether a computer can successfully impersonate a human
The Turing Test
Define machine learning
The ability of a computer to learn without having a programmer change the software for every scenario
Mnetion the 4 types of machine learning training
- Supervised learning
- Unsupervised learning
- Reinforced learning
- Semi-Supervised learning
What is natural language processing
This involves the computer understanding, analysing, manipulating and/or generating natural language for processing
