Week 3, chap 11, 12 Flashcards
What are the 4 dimensions of DISC? Describe.
Dominance: Generalist, knows a little about everything. Focus on results. Take decisions. Driving.
Influence: Broad competence, focus on people and communication. Creative with many ideas. Expressive.
Stability: Deep competence, focus on why and relationships. Collaboration and atmosphere. Risk loosing sight of the goal. Friendly.
Compliance: Specialist, focus on structure and how to do things right. Fullfil obligations correct. Analytical.
What is MBTI?
Meyers-Briggs Type Indicator. 16 personalities, combine 4 indicators.
Where you focus you attention?
Introvert/Extrovert
How you take in information?
Sensing/Intuition
How you interpret information?
Thinking/Feeling
How you relate to your surroundings?
Judging/Perception
What phases are there in group development?
Inclusion - need security and clear information on what is expected. Structure and detailed management. Politeness!
Control - Roles are determined, informal leaders step forward, risk that energy is spent on fighting. PM need to handle conflicts and give support.
Intimacy - everyone has confidence in each other. Feel safe and take responsibility for their own tasks. Show strength and admit weaknesses. PM need to give authority and show trust.
What is organizational culture and how does it affect a project?
A summary term for the dominating values, attitudes and behavioural norms in an organization.
Important for PM to be familiar with the culture and the unwritten rules that affect what gets done. PM a role model, shape the culture in the team.
What is the purpose of a kick-off? What actions affect the purpose?
The purpose is to get support for the purpose and goals of the project. Also good for delegating tasks and create a team spirit.
Make sure to bring the team outside of the office, not getting interrupted.
What are the four components of self-awareness?
- I know who I am
- I know how others think of me
- I know how others are affected by my behaviour
- I know how I am affected by the behaviour of others
Explain the Johari window
Arena - Blind spot
Facade - Unknown
A change in one quadrant affects all the other quadrants.
Initially everyones Arena is small, but grows as the team develops.
What are the important aspects when giving feedback?
Make sure the other party understands what you are saying.
Focus on behaviour, not the personality. Be specific, give gradually feedback.
Constructive criticism should be given in private.
Be objective, but use I-messages..
What are the important aspects when receiving feedback?
Be quiet, look at the person, understand what they want to communicate.
Don’t be defensive or make excuses. Understand.
What is self-leadership? What 2 dimensions are to be balanced?
It is having clear goals and knowing your priorities. Allow space for personal development.
Balance between what must be done within the project framework and other commitments.
How are our decision-making affected by different levels of stress?
When stressed, our ability to be objective and smart decreases. It increases our limited thinking and we become one-track minded.
What are the similarities and differences between being a manager and a project manager?
The management is similar: create vision and goals, prioritize tasks, resolve conflicts and problems and helping employees grow
The tasks are different: long-term vs short-term, line management responsibilities vs delivery responsibility and focus on business vs focus on projects
What does Tom Peters mean with “leadership is attention”?
Employees need to be noticed and getting attention from the leader in order to know that they are doing a good job
What is theory X and theory Y?
Refers to that expectations of employees affect the result.
Theory X: People have a reluctance towards work, need to control and tell them exactly what to do and follow-up with rewards/punishments
Theory Y: Natural for people to make an effort. Want responsibility. People are assets that management only need to organize.
According to McGregor, the leader gets the employee he deserves. Explain.
If you do not delegate responsibility/authority, nothing will get done if you do not monitor the staff.
