Week 3- Management theories

Question 1

organization

Answer 1

managers structure organizational resources to achieve organization purpose

Question 2

organizations exist when..

Answer 2

people interact with each other to perform functions and achieve goals

Question 3

Strategic planning process

Answer 3

action plan with target dates that aims to grow and renew organization
- should help guide decision making
- can be 3-5 years

Question 4

steps of strategic planning

Answer 4

vision, mission, goals

Question 5

vision component of strategic planning

Answer 5

what is the direction of the organization

Question 6

mission component of strategic planning

Answer 6

what you’re going to do and for who

Question 7

goal component of strategic planning process

Answer 7

how to measure and guide your strategy

Question 8

steps of a strategic plan

Answer 8

SWOT analysis –> stakeholder analysis –> literature review for evidence and best practice –> goals and objectives –> identify resources needed –> identify timeline

Question 9

fundamental qualities of a leader

Answer 9

vision, passion, integrity

Question 10

formal leader

Answer 10

person is in a position of authority with assigned role

Question 11

informal leader

Answer 11

individual who demonstrates leadership with unofficial role

Question 12

followership

Answer 12

skilled employees who participate in setting a groups direction

Question 13

Hawthorne effect

Answer 13

people are more productive and satisfied when they participate in decisions about their work environment

Question 14

McGregor theory X

Answer 14

employees are uncreative and must be coerced for forced to do their work

Question 15

McGregor theory Y

Answer 15

employees can be creative and motivated by work

Question 16

organizational charts

Answer 16

show formal reporting relationships

Question 17

bureaucratic organizational structure

Answer 17

centralized

Question 18

participative organizational structure

Answer 18

decentralized

Question 19

centralized (bureaucratic) structures

Answer 19

Hierarchal
- roles and responsibilities are defined at each department level
- show formal reporting relationships

Question 20

narrow span of control

Answer 20

organization becomes top heavy which decreases efficiency

Question 21

broad span of control

Answer 21

manager cannot properly support development of all individuals because they are overloaded

Question 22

Decentralized

Answer 22

few layers of reporting
- authority is given to managers at lower levels or staff members

Question 23

Shared governance

Answer 23

part of decentralized leadership that fosters autonomous decision making
- authority is shared among different roles of organization

Question 24

clinical practice council

Answer 24

establishes practice standards for group

Question 25

quality council

Answer 25

oversee units quality management initiatives

Question 26

education council

Answer 26

assess learning needs of unit staff and develop programs

Question 27

research council

Answer 27

advances research utilization by incorporating research based findings into clinical standards

Question 28

management council

Answer 28

ensures standards of practice are upheld

Question 29

coordinating council

Answer 29

facilitates and integrates activities of other councils

Question 30

nurse manager competencies

Answer 30

- evidence informed decision making - mentoring - organizational culture - managing health care settings - managing resources - informatics - quality indicators - professionalism