week 5 Flashcards

(43 cards)

1
Q

Emotional intelligence

A

Ability to perceive, control, and evaluate emotions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
1
Q

What is the main aspect of emotional intelligence according to Daniel Goleman?

A

Recognizing own and others’ feelings, motivating oneself, and managing emotions in relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How are emotions like anger and love described in terms of blending?

A

Anger: fury, outrage, resentment, annoyance, hostility; Love: acceptance, friendliness, trust, kindness, infatuation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How does Daniel Goleman define emotional intelligence?

A

Recognizing own and others’ feelings, motivating oneself, and managing emotions wel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

How do emotions help us interact with others effectively?

A

By helping us understand others better and help others understand us, communicating effectively and building relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

According to Mayer, Salovey & Caruso, how many abilities are associated with emotional intelligence?

A

Several abilities including perceiving emotions, accessing and generating emotions, understanding emotions, and regulating emotions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

How did Salovey and Mayer define emotional intelligence in their 1990 model?

A

Ability to monitor own and others’ feelings, discriminate among them, and use this to guide thinking and action

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How does Waterhouse (2006) assess theories related to emotions and intelligence?

A

Inadequate evidence for multiple intelligences, Mozart effect, and emotional intelligence theories

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

According to Mayer and Salovey, what roles emotions play in life?

A

Motivation, shaping future behavior, and helping us interact effectively with others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the 4 branches in Mayer and Salovey’s model of emotional intelligence?

A

The ability to monitor feelings, discriminate among them, use emotions to guide thinking, and regulate emotions for emotional and intellectual growth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the main function of emotions in relation to motivation?

A

Preparing us for action and shaping our future behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What does ‘Facilitating/Using emotions’ involve?

A

Redirecting thinking based on feelings, regenerating emotions for judgment, and using mood changes for varied perspectives.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What does ‘Perceiving emotions’ involve?

A

Identifying emotions in oneself and others and discriminating between authentic and inauthentic emotions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What does ‘Managing emotions’ involve?

A

Being open to all feelings, monitoring and reflecting on emotions, and managing emotions in oneself and others.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the main focus of Goleman’s EI model?

A

Highlighting the influence of EI on success and the necessity of emotional competencies alongside traditional intelligence.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What does ‘Understanding emotions’ involve?

A

Understanding relationships among emotions, perceiving causes and consequences of emotions, and interpreting emotional blends

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is Goleman’s main point regarding IQ and success?

A

High IQ alone does not explain success; Emotional Intelligence (EI) plays a crucial role in determining success and failure.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What does Goleman’s model of EI emphasize?

A

The importance of emotional competencies like self-awareness and social skills alongside traditional intelligence (IQ) for success.

18
Q

What is the importance of Emotional Intelligence (EI) in professional success?

A

EI is crucial for getting hired, promoted, or avoiding being fired, as it complements IQ in determining success

19
Q

How does the Mayer and Salovey model suggest mastering the branches of Emotional Intelligence?

A

Lower branches such as perceiving emotions must be mastered before progressing to understanding and managing emotions.

20
Q

What kind of model is Mayer and Salovey’s Four-Branch Model?

A

An ability-based model focusing on emotions and their role in guiding behavior and thinking

21
Q

How does Goleman describe Emotional Intelligence in action?

A

When an individual demonstrates the necessary competencies of EI appropriately and effectively in different contexts.

22
Q

What are competencies in the Self-awareness cluster?

A

Emotional self-awareness, accurate self-assessment, conscientiousness, etc.

23
Q

Explain Empathy as a component of Emotional Intelligence.

A

Understanding others’ feelings, relating to them, and responding appropriately.

24
List some competencies in the Self-regulation cluster.
Emotional self-awareness, control, trustworthiness, achievement orientation, etc.
25
Mention some competencies in the Self-motivation cluster.
Adaptability, innovation, optimism, etc.
26
What is meant by Social Skills in Emotional Intelligence?
Ability to interact well with others, building relationships and understanding oneself and others.
27
How is Emotional Intelligence related to burnout?
Negatively correlated; higher emotional intelligence corresponds to lower levels of burnout.
28
Explain the Social Skills cluster in Emotional Intelligence.
Includes conflict management, leadership, change catalyst, political awareness, etc.
29
self regulation in Emotional Intelligence
Ability to regulate and manage emotions, expressing them appropriately.
30
Define Motivation in Emotional Intelligence context.
Being driven by inner needs and goals, rather than external rewards.
31
What does the term 'competency' refer to in Emotional Intelligence?
A learned capability based on emotional intelligence leading to outstanding work performance
32
Describe the Empathy cluster in Emotional Intelligence.
It involves understanding others, influence, communication, developing others, etc.
33
What is Self-awareness in Emotional Intelligence?
Being able to recognize and understand your own emotions and their impact on others.
34
What did Lemisiou's study on coaching show about Emotional and Social Intelligence?
A person-centered coaching approach significantly enhanced emotional and social intelligence competencies.
35
What is the range of scores on the Assessing Emotions Scale? Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J., & Dornheim, L. (1998).
Scores can range from 33 to 165
36
What do higher scores on the Assessing Emotions Scale indicate?
Higher scores indicate more characteristic emotional intelligence
37
Why do Mayer and colleagues advocate for ability measures in assessing emotional intelligence?
Believe emotional intelligence is best studied with ability measures
38
What does the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) focus on?
Focuses on solving emotional problems
39
What are the different categories assessed in the Assessing Emotions Scale?
Perception of Emotion, Managing Own Emotions, Managing Others' Emotions, Utilization of Emotion
40
What type of test is the Mayor-Salovey-Caruso emotional intelligence test (MSCEIT) considered to be?
An ability test
41
Why may self-report measures have low value in assessing emotional intelligence according to Mayer and colleagues?
Low correlation between self-report and actual ability
42
What is the perception of emotional intelligence that Mayer and colleagues hold?
Emotional intelligence is best assessed with ability measures