Week 6

Question 1

Primary vs secondary groups

Answer 1

Primary = automatic membership (family)

Secondary = less personalized, goals,(clinical groups)

Question 2

Why use groups

Answer 2

Perspective, task accuracy, cooperation skills, range of skills, efficient, more ideas

Question 3

Drawbacks for groups

Answer 3

Disagreements, conflict, more effort, reliance, more time required, unfair distribution of work

Question 4

Tuckmans 5 stages of group development

Answer 4

Forming
Storming
Norming
Performing
Adjourning

Question 5

Forming

Answer 5

Coming together, introductions

Question 6

Storming

Answer 6

Control/ role issues
Mild conflict

Question 7

Norming

Answer 7

What is ok, what is not

Question 8

Performing

Answer 8

Working phase

Question 9

Adjourning

Answer 9

Group ends

Question 10

Group characteristics (7)

Answer 10

Purpose
Goals
Size/composition
Role positions
Group dynamics
Norms
Role functions

Question 11

Norms

Answer 11

Expected behaviours

Can be universal or group Specific

Question 12

Universal norms

Answer 12

Confidentiality
Attendance
Respect
Participation

Question 13

Group specific norms

Answer 13

Being late?
Humour?
How thins get done

Question 14

Role functions

Answer 14

Internal image of how each member sees each other

Question 15

Task functions

Answer 15

Activities that facilitate working together toward a goal

Eg. sending emails, time keeper

Question 16

Maintenance functions

Answer 16

Activities that facilitate working relationships among group members and increase potential satisfaction

Eg. peacemaker

Question 17

Group dynamic

Answer 17

Describes communication processes and behaviours that occur during the group

Question 18

Factors that can affect group dynamic

Answer 18

Relationships within the group
Age, personal beliefs, gender, values
Complexity of task

Question 19

Responsibilities of group members

Answer 19

Get work done
Communicate
Show up
Participate

Question 20

What do effective groups do

Answer 20

Communicate openly in a culturally safe manner

Encourage sharing of feelings

Have clear goals

Good balance of goals

Question 21

Giving feedback

Answer 21

Focus on behaviour, not the person
Stay on topic
Use respect
Own the statement with “I” sentences
Balance strengths with areas to improve
Be specific

Question 22

Receiving feedback

Answer 22

Keep an open mind
Actively listen to what the person is saying
Keep in mind intent - construction

Question 23

Group dynamic and goal completion are facilitated by

Answer 23

Culturally safe communication
Active listening
Respect for individuals

Question 24

Communication principles to facilitate cohesiveness

Answer 24

Group task should be within members range of ability

Comments should be focused on behaviours

Leader should point out accomplishments and be empathetic

Question 25

Groupthink

Answer 25

Mode of thinking that people engage in when they are deeply involved in a good group. When they become unmotivated to consider other possibilities

Question 26

Characteristics of groupthink

Answer 26

Assumed consensus Lack of other view consideration Failure to consider negative outcomes

Question 27

Leadership

Answer 27

Ability to define a vision and guide individuals and groups toward that vision while maintaining teamwork, commitment, and effectiveness

Question 28

Types of leadership (3)

Answer 28

Designated Emergent Distributed

Question 29

Styles of leadership (4)

Answer 29

Authoritarian Laissez faire Democratic Transformational

Question 30

Authoritarian leadership

Answer 30

Works best when group needs strong structure and has a time limit

Question 31

Laissez faire leadership style

Answer 31

Hands off Leader allows members to work how they please

Question 32

Democratic leadership

Answer 32

Participatory, goal directed but flexible

Question 33

Transformational leadership style

Answer 33

Focus on motivation of group members

Question 34

Communication in groups and nursing

Answer 34

Nurse client relationships Nurse and families Nursing teams

Question 35

Collaborative practice and teamwork is associated with;

Answer 35

Improved client outcome in primary case Reduced medication errors Improved coordination of care Improved team communication

Question 36

Making decisions by consensus slide (steps almost)

Answer 36

Group members discuss outcomes Agree with decisions (close enough) Consensus is achieved