Week 9 - Managers and Leaders (End of year exam) Flashcards
(27 cards)
Intrapreneurship
Exercising entrepreneurial skills within an organization.
Upskilling
Enhancing skills to adapt to changing environments.
Career Readiness
Skills ensuring success in a rapidly changing environment.
First-Line Managers
Supervisors leading small teams (e.g.
Middle Managers
Heads of large departments (e.g.
Top Managers
Senior executives (e.g.
Governing Boards
Board of directors representing shareholders’ interests.
Corporate Governance
Structures ensuring organizational accountability.
Accountability
Answering to higher authority for performance.
Dependency
Reliance on others for information or outcomes.
Quality of Work Life (QWL)
Overall quality of human experiences in the workplace.
Planning
Setting performance objectives and strategies.
Organizing
Coordinating tasks and allocating resources.
Controlling
Measuring performance and taking corrective action.
Leading
Inspiring and motivating team members.
Informational Roles
Managerial roles involving information exchange (e.g.
Interpersonal Roles
Managerial roles involving interaction (e.g.
Decisional Roles
Managerial roles involving decision-making (e.g.
Agenda Setting
Identifying clear action priorities.
Networking
Building professional relationships.
Social Capital
Ability to attract support through relationships.
Technical Skills
Expertise in specific tasks (e.g.
Human Skills
Ability to work well with others.
Conceptual Skills
Ability to think critically and analytically.
