week four

Question 1

In addition to Reliability Monitor, where can you access Windows event logs for information about Microsoft-based application problems?

Answer 1

Event Viewer

Question 2

What is another name for the blue screen error condition that occurs when Windows fails to boot properly or quits unexpectedly?

Answer 2

Blue Screen of Death (BSOD)

Question 3

What is the process called when backgrounded (minimized) processes are loaded onto the hard drive due to a lack of physical memory?

Answer 3

Paging

Question 4

Which Windows tool can scan and replace critical files when a feature of the operating system stops functioning or becomes corrupted?

Answer 4

System File Checker

Question 5

What is a copy of your system configuration at a given point in time called?

Answer 5

Restore point

Question 6

What is a symbolic word or combination of letters that can be used to hold a value?

Answer 6

Variable

Question 7

What tool allows for the automation and management of Windows operating systems, as well as cloud-related services such as Microsoft Azure and Microsoft 365?

Answer 7

PowerShell

Question 8

What are scripts commonly used for in IT environments?

Answer 8

Automation

Question 9

What type of network extends a company’s internal network across the Internet or other unsecured public networks?

Answer 9

Virtual Private Network (VPN)

Question 10

What is commonly used for remote access via a text console for Linux and UNIX operating systems?

Answer 10

Secure Shell (SSH)

Question 11

Which Windows utility provides a more visual and detailed view of computer resource usage?

Answer 11

Resource Monitor

Question 12

What command can be issued at the command prompt to rebuild the BCD?

Answer 12

bootrec /rebuildbcd

Question 13

What is it called when an application stops responding, requiring the user to end the task manually?

Answer 13

Application crash

Question 14

What file extension signifies that a file contains a script (text) and not an executable code in Linux and MacOS?

Answer 14

.sh

Question 15

What type of scripting language typically uses the .py extension?

Answer 15

Python

Question 16

What type of script logic enables code to deviate or branch based on conditions?

Answer 16

Branch logic

Question 17

What scripting language is mainly interpreted in web browsers to allow for interactive web pages?

Answer 17

JavaScript

Question 17

You attempt to boot a Windows 10 laptop and receive an “Operating System Not Found” error on the screen. You can see the hard disk listed in the UEFI/BIOS of the system. Which command should you use to repair the boot sector of the hard disk?

Answer 17

bootrec /fixboot

Question 18

A user installs a second 1 TB hard disk drive (HDD) in their Windows 10 computer. Upon booting, they receive a “No Operating System Found” error. Unplugging the new HDD allows the computer to boot. What should you do next to fix the issue?

Answer 18

Verify the boot order in the BIOS/UEFI

Question 19

A macOS user browsing the internet in Google Chrome sees a notification stating, “Windows Enterprise Defender: Your computer is infected with a virus, please click here to remove it!” What type of threat is this?

Answer 19

Rogue anti-virus

Question 20

Two weeks after a technician removed a virus from Jack’s computer, the symptoms return. What step in the malware removal process was most likely missed?

Answer 20

Educate the end-user about how to avoid malware in the future

Question 21

A coworker is writing a script and includes “#!/bin/bash” as the first line. What file extension should the script use?

Answer 21

.sh

Question 22

Which remote access protocol should you use to securely connect to a Linux server over the internet?

Answer 22

SSH

Question 23

Your mother needs help with her computer and asks you to remotely connect to her Windows 10 laptop. What technology should you use?

Answer 23

RDP

Question 24

What protocol should you use to securely access the command line of a network’s switches and routers remotely for configuration?

Answer 24

SSH

Question 25

Which two account management security solutions provide countermeasures against brute-force attacks?

Answer 25

Failed attempts lockout Timeout period between login attempts

Question 26

A Windows folder has share permissions granting Full Control and local NTFS permissions granting Read access. What are the user's effective permissions?

Answer 26

Read when accessing the share remotely Read when accessing the folder locally

Question 27

In Windows, where can you check the dependencies of a service that failed to start?

Answer 27

In the Services utility (services.msc), right-click the service, select Properties, and check the Dependencies tab.

Question 28

What programming construct repeats a sequence of instructions until a specified condition is met?

Answer 28

Loop

Question 29

What term refers to removing software restrictions imposed by Apple on iOS?

Answer 29

Jailbreaking

Question 30

Which account management security measure restricts user access to specified hours?

Answer 30

Login time restrictions

Question 31

What type of critical file does a Windows system depend on to operate properly, which is hidden by default?

Answer 31

System file

Question 32

Do Solid-State Drives (SSDs) require periodic defragmentation to improve system performance?

Answer 32

False

Question 33

What script file type is designed to run in the Unix command line?

Answer 33

.sh

Question 34

What is the mobile device functionality that enables the usage of locator applications?

Answer 34

GPS

Question 35

Which utility can you use to access Safe Boot on Windows 11?

Answer 35

msconfig.exe

Question 36

Which command should a technician use to scan and fix corrupted system files in Windows 10?

Answer 36

sfc /scannow

Question 37

What is the term for a Li-ion battery overheating to the point of fire or explosion?

Answer 37

Thermal runaway

Question 38

Which command can be used with Windows to replace missing system files?

Answer 38

sfc

Question 39

Which protocol and suite of utilities allow secure remote access and management of systems?

Answer 39

SSH

Question 40

What file extension is used for a plain-text script file that can be run or edited in a Windows command prompt?

Answer 40

.bat

Question 41

Which scripting language uses cmdlets?

Answer 41

PowerShell

Question 42

What type of script has the filename extension .ps1?

Answer 42

PowerShell

Question 43

What is the first step to take when troubleshooting a Windows 11 workstation for malware removal?

Answer 43

Investigate and verify malware symptoms

Question 44

A USB 2.0 port can handle a maximum of how many mA total?

Answer 44

500 mA

Question 45

During the boot process, which file processes another file in the root directory that specifies installed OSs and their locations?

Answer 45

winload.exe

Question 46

What Windows feature prevents users from running programs with elevated privileges without confirmation?

Answer 46

UAC (User Account Control)

Question 47

You need to retrieve a file from your Windows Pro computer at home. What could you use?

Answer 47

VNC

Question 48

What programming language uses files with the .js extension?

Answer 48

JavaScript

Question 49

What Microsoft protocol allows you to connect to a different Microsoft client with a graphical interface?

Answer 49

RDP