Week3: Ch 8,9,10,11 Flashcards
(28 cards)
attribution?
causal explanation for an event or behavior. You attribute a mistake to that person’s poor training.
What dimensions can attributions be classified?
Locus of causality (internal or external), stability (stable influence outcomes consistently over time, unstable are easy to change), intentional and controllability
Flow of attribution process?
workplace outcome - attribution (ex/in, stable/un) - emotional response - results in behavioral response
Internal Stable examples
Internal & stable- intelligence
Internal & unstable examples
effort
External and stable examples
Laws
external and unstable
temp org policies
Optimistic Attribution style does what?
attribute negative outcomes to external factors, attribute positive outcomes to internal factors. “I worked really hard, team was great”, if doesn’t go well, then it’s because of external - audience didn’t want to listen, this was difficult topic.- beyond your control
Pessimistic style
Negative outcomes are due to internal factors. Positive outcomes are due to external factors.
If you do well, it’s because it was good topic or good luck.
If we do poorly, I didn’t focus enough, team wasn’t strong.
What is hostile style?
Negative outcomes are external- beyond your control. Biased toward EXTERNAL STABLE attributions. Most work problems are d/t bad manager.
Learned helplessness?
favor internal/stable attributes for failures- I can never do it right, you do it
Aggression?
Tendency to favor external and stable attributions for failures- heightened motivation (focused on undesirable goal),
Empowerment
favor internal/stable for success (you are the reason something is good),
Resilience
not biased toward int/ext for success or failures. I won’t worry about things beyond my control
5 techniques used to promote motivational attributions
screen for resilience, attributional training, immuniczation, inc psychological closeness, multiple raters of performance
Difference between potential and kinetic power
- Potential- has ability but does not use it
- Kinetic- have ability and use it
Define power
ability to influence beliefs, emotions and behaviors of people- exists when there is an unequal relationship
Define sources of power
- Reward- give rewards, value
- Coercive-uses punishment
- Legitimate- on basis of role
- Referent- when you look up to someone
- expert - the only person in group who is expert, you have power
How do managers develop power base
- create sense of obligation, someone needs something from you
- build reputation- as expert
- Identification- be visible to employees
- perceived dependence- secure resources for them
Define org politics and various political behaviors
Acts of influence to protect the self-interest of individuals or groups. Dept level, company level., etc.
Define upward influence and various influence categories
influence of those in higher positions
Lewin’s 3 types leadership
- authoritarian
- democratic
- laissez-faire
Great person theory?
Great Man theory- you are born with leader traits
Trait theory
attempt to id personality characteristics (intelligence, mature, inner motivation, high achievers), broad interests, honest, emotionally mature, integrity, creative, flexible
