wk 1 Flashcards
(45 cards)
= on-going process. Seeks to achieve objectives of an
organization in most efficient way possible
= controlling, organizing, leading
management
= explanation to assist employers and employees to
effectively relate to the business goals and to
implement effectively to achieve it
management theories
= guides managers to manage an organization
o A clinical laboratory is a busines
management theories
Theory of scientific
management
frederick taylor
Theory of administrative
management
Henry Fayol
Bureaucratic theory of
management
Max Weber
Behavioural theory of
management
Elton Mayo
Improving economic efficiency especially labour
productivity.
scientific management
principle object of scientific management
Principle object: to secure max. prosperity to both
employer and employee, give when its due
differential piece rate system
Taylor also made the differential piece rate system
(wages of employees are based on performance)
If efficiency is more than standard = 120% of
normal piece rate
If efficiency is less than standard = 80%
= Jobs are done in scientific manner/ makes and
finds new ways to do it
time and motion study
= Train employees accd. to scientific method in #1
and to improve performance
= Codify the new methods into rules
Teach, train, develop workman w/ new method
I
= there should be mutual cooperation and relation in
both employee and employer (e.g. reward employee
for productivity)
nterest of employer and employee should be
harmonized to secure mutually understanding
relations between them
= Pay premium for higher performance
. Establish fair level of performance
= Pay premium for higher performance
is a French
engineer from a mining company. He saved it from
bankruptcy to success
Henry Fayol
= employees are specialized. (para hasang hasa)
= work is according to employee’s capability to
work. This way, output increases due to efficiency
division of work
= managers give orders according to work only.
= means responsibility. The one that gives
the order is the one that is responsible
Authority
= Different for every company. Without this, there
will be chaos.
Discipline
= employee should have 1 direct supervisor
Unity of command
= 1 goal so everybody works together in a team of 1
manager using 1 plan.
Unity of direction
= interest of one employee should not be more
important than those of the group’s
Subordination of individual interest to general
interest
= Wage. Employee satisfaction depends on fair
wage for everyone. Includes financial and nonfinancial compensation
Renumeration
= How close employees are to the decision-making
process (ceo, director, manager)
Centralization
= hear suggestions from
subordinates and have opportunity
= balance for decision making
Decentralization
