Woolworths Case Study AOS2

Question 2

Woolworths: Case Study Introduction

Answer 2

Founded in 1924, Woolworths Group has grown into Australia’s leading supermarket chain. Now employing thousands nationwide, it continues to innovate in technology, sustainability, and customer experience to maintain its industry leadership.

Question 3

Woolworths: 4 Drive Theory

Answer 3

• Defend: Camera’s placed on staff due to an increase in 131% increase in physical assault to staff

Question 4

Woolworths: Relationship Between HR and Business Objectives

Answer 4

• Providing training to employees to increase efficiency and productivity

Question 5

Woolworths: Maslow Theory

Answer 5

• Safety: Camera’s placed on staff due to an increase in 131% increase in physical assault to staff

Question 6

Woolworths: Motivation Strategy

Answer 6

• Performance Related Pay: New enterprise agreement includes a wage increase of 11% over 3 years

Question 7

Woolworths: Performance Management Strategies

Answer 7

• Management By Objectives: Used to track warehouse employee performance through headset communication

Question 8

Woolworths: On the Job

Answer 8

• Tangata Moana Mentoring Program: For Māori team members, 30% moved into more advanced positions post training

Question 9

Woolworths: Off the Job

Answer 9

• Future Work Fund: Investment of $50m into the FWF to improve employee technological skills

Question 10

Woolworths: Pros (2) cons (2) of MBO

Answer 10

Cons:
* Stress, pressures, humiliation
* Decrease in motivation as scores are shown
* To challenging decreasing motivation
Pros:
* Improves efficiency and productivity of Woolworths achieving its objectives
* Areas of improvement highlighted + training provided

Question 11

Woolworths: Entitlement Considerations

Answer 11

• Provides redundancy package to employees

Question 12

Woolworths: Unions (United Workers Union)

Answer 12

• Push for higher worker wages and working conditions

Question 13

Woolworths; Enterprise Agreement

Answer 13

• Effective 21/10/2024

Question 14

Woolworths: Fair Work Commission

Answer 14

• Arbitrator during Wharehouse strike
• Stopped the strike as it breached good faith bargaining obligations and employees went back to work

Question 15

Woolworths: Arbitration

Answer 15

• Stopped the Wharehouse strike as it breached good faith bargaining obligations and employees went back to work