Work Autonomously Flashcards
(15 cards)
You notice the performance of a firefighter on your platoon is not up to standard. Describe any coaching methods you might employ to help get your colleague back on track to meet team goals and objectives.
- Talk through the issue with the crew member
- Give them feedback and help them develop skills, set challenging goals, change behaviours and find new ways of doing things
Explain the difference between need to know and nice to know information?
- Need to know is important/essential
- Nice to know is non-essential
List three important points to consider before allocating a task to someone else?
- Do they have the required training?
- Do they have the necessary experience?
- Do they have adequate information to do the job safely?
List any three of the six important attributes of a Team Leader
- Safety awareness
- Interpersonal skills
- Communication skills
- Competence
- Credibility
- Planning skills
What are the two levels of trust needed for a team leader to be effective? Give an example of each.
- Technical trust; established their competence on the job, shown their team that they have the skills and knowledge to perform certain tasks
- Emotional trust; need to know when to talk and when to listen/demonstrate empathy, understanding, discretion and commitment
Why is it important for firefighters to have a basic knowledge of legislation?
- To understand their responsibilities, maintain compliancy and be able to demonstrate a working knowledge during building inspections and emergency incidents
What is an AKO? Give an example from your Stations business Plan.
- Achievable Key Outcome; a strategy used at an operational level to translate DFES corporate objectives into the typical work routine of a platoon
- Example: Kalgoorlie B Platoon needs to conduct 369 hydrant inspections this year
Explain the term ‘Chain of Command’.
- Based on rank structure, marks the line of authority and the reporting relationship which results in task delegation to successively lower levels within an organisation
What are four signs or symptoms of post-traumatic stress?
- Quiet/withdrawn
- Irritable/quick-tempered
- Confused/perplexed
- Nervous/fidgety
Explain the term empower.
- Give authority or power to; authorise; give strength and confidence to
Explain the term delegation.
- Distributing and entrusting work to another person
Feedback may be provided informally, at any time, or as part of a formalised process. List three general guidelines that should be applied if it is to be effective.
- Make feedback timely and relevant
- Make the comments specific, not general
- Ensure the feedback is fair and genuine
Name three pieces of legislation you should be aware of as a firefighter.
- Fire Brigades Act (1942)
- Bush Fires Act (1954)
- Fire and Emergency Services Authority of WA Act (1998)
The DFES 2024 Strategic Plan is comprised of Vision, Purpose, Strategy and Values. Describe what two of these are.
- Strategy: sets out the objectives and outcomes we will achieve for WA communities, our people and emergency management – our three pillars
- Values: underpin what we do and how we are seen – as leaders in our field, upholding the highest standards of integrity, professionalism and duty
What is the procedure to be followed should a firefighter fall behind their Firefighter Development Program Requirements?
- The FDP participant receives an email from DO FDP highlighting the issues that the participant is behind in submitting work
- Continuance of lateness then results in the participant’s DO being advised of the issues
- A Performance Review Panel consisting of the DO FDP and the Regional DO is convened
- No back pay will be granted
