Workforce Planning & Talent Mgmt

Question 1

How can you address an HR deficit when the forecasted demand requirements cannot be satisfied solely by the use of current internal workforce supply of workers

Answer 1

Recruitment - compensation schemes to attract new talent
Hire PT
Recall laid off workers or retirees
Hire temp workers

Question 2

Quantitative data is

Answer 2

Quantities, numbers, stats

Economic outlook, demographics, political and regulatory environment, technological and societal change

Question 3

The process of ensuring that looks of skilled employees are trained and available to meet the strategic objectives of the organization

Answer 3

Succession management

Question 4

Use past data to predict future demand, can be simple moving average or a weighted moving average

Answer 4

Time series models

Question 5

The range of plausible values of a prediction based on a given set of assumptions

Answer 5

Envelope

Question 6

The process of finding employees for key managerial positions

Answer 6

Replacement management

Question 7

This forecasting technique is very useful where environmental changes are predictable or stable, with a great degree of uncertainty and when no formal planning exists

Answer 7

Qualitative forecasting

Question 8

A supply forecasting technique :
A model that produces a series of matrices that detail the various patterns of movement to and from various jobs in the organization

Answer 8

Markov Model

Question 9

An individualized personnel record for managerial, professional or technical personnel that include all elements in the skills inventory with the addition of information in specialized duties * keeps mgmt prepared with internal account of who you have available and in what positions should the company go through a merger or downsizing

Answer 9

Management inventory

Question 10

If an organization does not incorporate information from the external environment what impact will this have on HR forecasting ?

Answer 10

Incompatibility between organizational goals and HR planning

Question 11

Implemented when severe, unanticipated changes to organizational or environmental factors completely negate the usefulness of the existing HR forecasting predictions or projections

Answer 11

Contingency planning

Question 12

The second stage of the change process involves trial and error process of taking action to move the firm through intended change

Answer 12

Moving

Question 13

Quantitative demand forecasting techniques

Answer 13

Trend analysis
Ratio analysis 
Time series model
Regression analysis
HR budgets/staffing tables 
Structural equation modelling (SEM)

Question 14

What is the term used when errors in estimating the supply of human capital are amplified along the supply chain resulting in large overestimates of hiring needs

Answer 14

Bull whip effect

Question 15

How can you address he surplus when the internal workforce supply exceeds the organizations demand for personnel ?

Answer 15

Employee layoffs or terminations
Job sharing
Reduction of hours or shifts
Hiring freeze

Question 16

Are quantitative or qualitative models better when forecasting demand in stable markets with a high degree of certainty in the relationship between the demand for labour and the indicators of that demand ?

Answer 16

Quantitative

Question 17

Which techniques make use of groups of experts in an effort to increase the validity and reliability of the forecast and information used to forecast

Answer 17

Delphi & Nominal Group technique

Question 18

A proposed a sequence of events with its own set of assumptions and associated program details

Answer 18

Scenario

Question 19

Analyze the chain or ripple effect that promotions or job losses have on the movements of employees. It identifies the total number of vacant or open positions in the organization

Answer 19

Movement analysis

Question 20

Supply forecasting techniques

Answer 20

Markov analysis
Linear programming
Skills and management inventories succession replacement analysis
Movement analysis
Vacancy models

Question 21

Which model identifies the specific number of external and internal personnel required at each level for the organization as a whole? *hs more predictive capacity than markov over short and long term period of 3-10 years

Answer 21

Vacancy model

Question 22

Long run forecast

Answer 22

Extremely flexible- typically extends 5 or more years ahead of current operational period

Question 23

As the initial step of organizational change, this involved the development of a shared understanding among stakeholders that a particular change is necessary

Answer 23

Unfreezing

Question 24

Determining the net requirement for human capital by assessing the demand for and supply of Human Resources now and in the future

Answer 24

HR Forecasting

Question 25

What type of forecasting is concerned with changes in the external environment ?

Answer 25

Event based

Question 26

Disadvantages such as time and cost, results cannot be validated statistically and selection of experts can skew results come from which qualitative forecasting technique ?

Answer 26

Delphi technique

Question 27

A quantitative, operational, short run demand that contains numbers and types of jobs required by the organization as a whole and for each sub unit

Answer 27

HR budgets (can be put into staffing table )

Question 28

What is another name for vacancy model ?

Answer 28

Renewal

Question 29

A qualitative method for imagining future possible organizational states and the resulting capabilities, activities or strategies necessary to be successful * most often used to develop strategy

Answer 29

Scenario Planning Process

Question 30

In the markov model how many possible movements does an employee have ?

Answer 30

5

Question 31

Presupposes that a linear relationship exists between one or more independent variable Good choice for short term, medium term and long term forecast (good for large amounts of organizational data)

Answer 31

Regression analysis

Question 32

Change management model 4 stages

Answer 32

Denial Resistance Exploration Commitment

Question 33

A single numerical estimate of HR requirements associated with a specific time horizon and a set of assumptions

Answer 33

Prediction

Question 34

3 types of forecasting

Answer 34

Transaction based Event based Process based

Question 35

A framework for a manly zing a problem that seeks to identify all relevant factors and stakeholders that are acting to either sustain the current state or to move away from the current state (driving forces & restraining forces)

Answer 35

Force field analysis

Question 36

Medium run forecast

Answer 36

Identifies requirements for 2-5 years into the future

Question 37

A blend of qualitative and quantitative modelling that incorporates a set of assumptions about relationships among variables in a mathematical algorithm. It can simultaneously model demand and supply and very useful for testing the impact of assumptions

Answer 37

Simulation

Question 38

A forecasting method where forecasting is not focused on a specific internal organizational event

Answer 38

Process based forecasting

Question 39

Unfreezing requires 3 conditions

Answer 39

1) disconfirmation of the validity of status quo( stakeholders convinced current way is no longer successful) 2) inducing survival anxiety (individuals feel pressure to change) 3) creating psychological safety (belief that individual can take certain risk and openly discuss issues without fear)

Question 40

Avoids many problems associated with face to face groups refers to which qualitative forecasting technique ?

Answer 40

Delphi technique

Question 41

Qualitative demand forecasting techniques

Answer 41

Delphi technique Nominal group technique Scenario

Question 42

Qualitative data is

Answer 42

Descriptive, observed but not measured | More specific info that can be easily used to produce HR system development plans

Question 43

Timeframe of short run forecast

Answer 43

Extends from current forecast for the next 1-2 year period beyond the current operational needs

Question 44

Forecasting process (4 steps)

Answer 44

1) determine overall demand for personnel 2) assess in house skills & internal supply characteristics 3) determine net demand requirements from external environment 4) develop he plans and programs to ensure right people are at the right place at the right time

Question 45

According to Kurt Lewis what is the first step in the change plan ?

Answer 45

Force field analysis

Question 46

A forecasting method in which forecasting concerned with changes in the external environment

Answer 46

Event based forecasting

Question 47

Nominal group technique

Answer 47

Long run forecasting technique utilizing expert assessments (qualitative that does meet face to face but only after predatory work is done)

Question 48

A supply forecasting technique that is a complex mathioatoxal procedure commonly used for project analysis in engineering and business applications.

Answer 48

Linear programming

Question 49

A forecasting method that focuses on tracking internal changes instituted by the organizations managers

Answer 49

Transaction based forecasting

Question 50

Most popular supply forecasting technique used for contemporary supply side in medium to large organizations

Answer 50

Markov Models

Question 51

A quantitative method of projecting HR demand by analyzing the historical relationship between operational index and the number of employees required

Answer 51

Ratio Analysis

Question 52

A process in which the forecasts and judgements of a selected group of experts are solicited and summarized in an attempt to determine the future HR demand

Answer 52

Delphi technique

Question 53

Delphi technique steps (6)

Answer 53

1) define issue or question 2) identify experts, tern and time horizon 3) orient experts 4) issue 1st round questionnaire 5) issues 1st round summary and 2nd round questionnaire 6) continue issuing questionnaires

Question 54

A forecasting method that extrapolates from historical trends

Answer 54

Trend analysis

Question 55

HR forecasting time horizons, the current forecast time frame is

Answer 55

Immediate needs of the organization, up to a maximum one year into the future

Question 56

Third and final stage of change initiative involves putting policies, practices and structures in place to establish new norms around the change

Answer 56

Refreezing

Question 57

Forecasting method most used to develop strategy

Answer 57

Qualitative

Question 58

Incorporates several HR estimated based on a variety of assumptions

Answer 58

Projection

Question 59

Qualitative demand forecasting methods include

Answer 59

Subjective approaches Delphi technique Nominal group technique Scenario