Zendesk Flashcards

All shortcuts for Zendesk (37 cards)

1
Q

home

A

Ctrl alt h

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2
Q

views

A

Ctrl alt v

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3
Q

current ticket

A

Ctrl alt T

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4
Q

current requestor

A

Ctrl alt R

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5
Q

search

A

Ctrl alt F

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6
Q

advanced search

A

Ctrl alt /

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7
Q

new ticket

A

Ctrl alt N

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8
Q

update current status

A

Ctrl alt u

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9
Q

next tab

A

Ctrl alt tab

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10
Q

previous tab

A

Ctrl alt shift tab

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11
Q

update as solved

A

Ctrl alt S

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12
Q

update as on hold

A

Ctrl alt D

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13
Q

update as pending

A

Ctrl alt P

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14
Q

update as open

A

Ctrl alt O

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15
Q

move left or right

A

left or right arrow

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16
Q

move up or down

A

up or down arrow

17
Q

drill into item

18
Q

select current item

19
Q

toggle preview of current item

20
Q

open reply box

21
Q

open note box

22
Q

open macro box

23
Q

toggle apps

24
Q

close current tab

25
move to next ticket
Ctrl alt down arrow
26
move to next ticket
Ctrl alt J
27
insert inline image
cmd/Ctrl M
28
create link
cmd/Ctrl K
29
format as quote
cmd/Ctrl shift 9
30
format as bulleted list
cmd/Ctrl shift 8
31
format as numbered list
cmd/Ctrl shift 7
32
format as code block
cmd/Ctrl shift 6
33
format as code
cmd/Ctrl shift 5
34
format as italic
cmd/Ctrl i
35
format as bold
cmd/Ctrl B
36
indent right
cmd/Ctrl ]
37
indent left
cmd/Ctrl [