CRM Flashcards

Decks in this Class (11):

  • Kapitel 1 Einfuhrung
    13 Cards
    Preview Flashcards
  • Kapitel 2 Kundenbindung
    5 Cards
    Preview Flashcards
  • Kapitel 3 Relationship Marketing Und Kund
    18 Cards
    Preview Flashcards
  • Kapitel 4 Produktqualitat Und Beschwerdem
    10 Cards
    Preview Flashcards
  • Kapitel 5 Crm Systeme Crm Funktionen
    24 Cards
    Preview Flashcards
  • Kapitel 6 Customer Experience Management
    9 Cards
    Preview Flashcards
  • Kapitel 7 Crm Service
    15 Cards
    Preview Flashcards
  • Kapitel 8 Crm In Der Praxis Microsoft Dyn
    2 Cards
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  • Kapitel 9 Social Crm
    11 Cards
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  • Kapitel 10 Kundenwert
    14 Cards
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  • Kapitel 11 Trends Und Ausblick
    7 Cards
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Current Learners (4)