Itil 4 Flashcards & Quizzes

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ITIL

ITIL

By: Marcos Vinicius Lima Rodrigues

ITIL1 - what it is, ITIL2 - The ITIL Cycle, ITIL3 - Estratégia de serviço ...

7

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171

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3

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Tecnologia da Informação

Tecnologia da Informação

By: Gustav Borst

1.1 Banco de Dados Relacionais - I, 1.2 Banco de Dados Relacionais - II, 1.3 Banco de Dados Relacionais - III ...

19

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152

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2

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Fichamento

Fichamento

By: Carolina Figueredo Guimarães

Big Data, Gestão de Projetos, Planejamento e Gestão Estratégica ...

13

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166

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1

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ITIL Foundations

ITIL Foundations

By: Desiree Loughmiller

ITSM Overview, 4 Dimensions of Service Management, ITIL Service Value System ...

4

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101

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1

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IT Management @EMA

IT Management @EMA

By: Stelios Dolopikos

How Do You Manage Teams?, Skills Of A Good Manager, Characteristics Of A Good Manager ...

6

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58

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1

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ITIL

ITIL

By: jack milligan

1). Key Concepts, 2). Guiding Principles, 3). Four Dimensions ...

6

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75

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1

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Gestão e Governança

Gestão e Governança

By: Rodrigo Menchio

PMBOK 7, ITIL 4, COBIT 2019

3

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26

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1

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ITIL Foundation

ITIL Foundation

By: Jennifer Toren

Chapter 1 - Introduction, Chapter 5 - ITIL Management Practices, Chapter 4 - The ITIL Service Value System (SVS) ...

5

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32

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1

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ITIL

ITIL

By: Gracie Cash

Service Management (ITSM) and Key Concepts, 1. Understand the Key Concepts of Service Management -1.2 Describe the key concepts of creating value with Services, 1. Understand the Key Concepts of Service Management -1.3 Describe the Key Concepts of Service Relationships ...

7

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45

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