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Adam Ridgway
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Decks in this class (5)
What is ITIL 4
Which organisation initiated the ...,
When was itil 4 released 2,
Itil is set apart from other fram...
28
cards
ITIL 4 Guiding Principles
How many guiding principles does ...,
What is a guiding principle 2,
What do the guiding principles en...
12
cards
ITIL 4 The 4 Dimensions of Service Management
What do the 4 dimensions do 1,
What are the 4 dimensions 2,
What can happen if we don t addre...
13
cards
ITIL 4 Service Value System
What does the svs do 1,
Give some overview points about t...,
True or false the itil framework ...
26
cards
ITIL 4 The Service Value Chain
What it practices does the svc us...,
The svc is an operating model tha...,
What entities are outside the rem...
114
cards
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ITIL Foundation
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