001 - what is management Flashcards

(16 cards)

1
Q

Define management

A

Management is the art of attaining organizational goals in an effective and efficient manner through planning, leading, organizing, and controlling organizational resources.

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2
Q

What does effective management mean?

A

Effective means the manager has successfully achieved the organization’s stated goals.

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3
Q

What does efficient management mean?

A

Efficient means achieving the stated goals using minimal organizational resources such as raw materials, money, and people.

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4
Q

What is planning in management?

A

Planning means deciding what the goals are and how the organization will achieve them.

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5
Q

What is leading in management?

A

Leading means inspiring people within the organization to work towards the achievement of the goals.

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6
Q

What does organizing involve in management?

A

Organizing means arranging tasks, people, and other resources to help achieve goals.

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7
Q

What is controlling in the context of management?

A

Controlling means checking that the goals have been achieved by monitoring performance and taking corrective action if they have not.

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8
Q

What are first-level managers responsible for?

A

They manage the work of non-managerial employees, report to middle managers, supervise employees, coordinate activities, and are involved in day-to-day operations.

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9
Q

What is the role of top managers?

A

Top managers are responsible for making organization-wide decisions and establishing goals and plans that affect the entire organization.

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10
Q

What are the responsibilities of middle managers?

A

Middle managers report to top management, oversee first-line management, develop and implement activities, and allocate resources.

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11
Q

What are technical skills?

A

Technical skills involve understanding and becoming proficient in performing a specific task.

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12
Q

What are conceptual skills?

A

Conceptual skills involve thinking analytically and creatively to anticipate and problem solve.

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13
Q

What are human skills in management?

A

Human skills relate to the ability to relate to and work effectively with other people.

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14
Q

What do decision roles involve?

A

Decision roles involve using information in decision making and require managers to act as negotiator or entrepreneur.

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15
Q

What do informational roles relate to?

A

Informational roles relate to processing and exchanging information and can involve being a monitor or a spokesperson.

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16
Q

What are interpersonal roles in management?

A

Interpersonal roles relate to when a manager interacts with other people and involve being a figurehead, leader, and liaison.