001 - what is management Flashcards
(16 cards)
Define management
Management is the art of attaining organizational goals in an effective and efficient manner through planning, leading, organizing, and controlling organizational resources.
What does effective management mean?
Effective means the manager has successfully achieved the organization’s stated goals.
What does efficient management mean?
Efficient means achieving the stated goals using minimal organizational resources such as raw materials, money, and people.
What is planning in management?
Planning means deciding what the goals are and how the organization will achieve them.
What is leading in management?
Leading means inspiring people within the organization to work towards the achievement of the goals.
What does organizing involve in management?
Organizing means arranging tasks, people, and other resources to help achieve goals.
What is controlling in the context of management?
Controlling means checking that the goals have been achieved by monitoring performance and taking corrective action if they have not.
What are first-level managers responsible for?
They manage the work of non-managerial employees, report to middle managers, supervise employees, coordinate activities, and are involved in day-to-day operations.
What is the role of top managers?
Top managers are responsible for making organization-wide decisions and establishing goals and plans that affect the entire organization.
What are the responsibilities of middle managers?
Middle managers report to top management, oversee first-line management, develop and implement activities, and allocate resources.
What are technical skills?
Technical skills involve understanding and becoming proficient in performing a specific task.
What are conceptual skills?
Conceptual skills involve thinking analytically and creatively to anticipate and problem solve.
What are human skills in management?
Human skills relate to the ability to relate to and work effectively with other people.
What do decision roles involve?
Decision roles involve using information in decision making and require managers to act as negotiator or entrepreneur.
What do informational roles relate to?
Informational roles relate to processing and exchanging information and can involve being a monitor or a spokesperson.
What are interpersonal roles in management?
Interpersonal roles relate to when a manager interacts with other people and involve being a figurehead, leader, and liaison.