009 - organising Flashcards

(37 cards)

1
Q

Define organising in a management context

A

Organising is arranging tasks, people, and resources to accomplish work efficiently.

It involves setting up an organisational structure linking people and groups.

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2
Q

What are the key benefits of good organising?

A

Good organising ensures:
* Clear communication
* Efficient work
* Accountability

Poor organising can lead to serious failures.

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3
Q

What can lead to failures in organising?

A

Key issues include:
* Poor delegation of authority
* Too wide a span of control

Example: Firestone/Ford tyre recall resulted in 271 deaths and $1.6 billion loss.

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4
Q

What is work specialisation?

A

Dividing tasks into separate jobs to improve efficiency.

Balance is needed to avoid boredom from too much specialisation.

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5
Q

What is the chain of command?

A

The clear line of authority in an organisation where authority flows top-down (e.g., CEO → CFO → Managers).

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6
Q

Define authority in the context of organising.

A

Authority is the formal right to make decisions and allocate resources.

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7
Q

What does responsibility entail in an organisational context?

A

Responsibility is the duty to perform assigned tasks.

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8
Q

What is delegation?

A

Delegation is passing authority and responsibility to lower levels.

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9
Q

What is span of control?

A

Span of control refers to how many employees report to one manager.

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10
Q

Describe a tall organisational structure.

A

A tall structure has a narrow span, more layers, and less flexibility.

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11
Q

Describe a flat organisational structure.

A

A flat structure has a wide span, fewer layers, and faster communication but may lack specialisation.

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12
Q

What is centralisation in organisational design?

A

Centralisation is when decision-making power is held at the top.

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13
Q

What is decentralisation?

A

Decentralisation is when decision-making power is spread to lower levels.

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14
Q

What does formalisation refer to in an organisation?

A

Formalisation refers to the extent of written rules, procedures, and documentation.

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15
Q

What are the advantages of a functional structure?

A

Advantages include:
* Efficient use of resources
* Deep specialisation
* Centralised decision-making.

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16
Q

What are the disadvantages of a functional structure?

A

Disadvantages include:
* Poor coordination across departments
* Hard to see the ‘big picture’
* Slow response to external changes.

17
Q

What are the advantages of a divisional structure?

A

Advantages include:
* Focused on customer/product needs
* Fast responsiveness
* Clearer accountability.

18
Q

What are the disadvantages of a divisional structure?

A

Disadvantages include:
* Duplication of resources
* Competition between divisions.

19
Q

What characterizes a team structure?

A

A team structure organises employees into cross-functional or permanent teams working toward common goals.

20
Q

What are the advantages of a team structure?

A

Advantages include:
* Breaks down silos
* Improves coordination and communication.

21
Q

What are the disadvantages of a team structure?

A

Disadvantages include:
* Risk of conflict and dual loyalties
* Heavy reliance on meetings and collaboration.

22
Q

What is a matrix structure?

A

A matrix structure combines functional and divisional structures with dual reporting.

23
Q

What are the advantages of a matrix structure?

A

Advantages include:
* Efficient resource use
* Flexibility in fast-changing environments
* Encourages interdisciplinary skills.

24
Q

What are the disadvantages of a matrix structure?

A

Disadvantages include:
* Frequent conflicts between managers
* Requires strong communication and conflict resolution.

25
What is a network structure?
A network structure has a central hub that outsources major functions to outside specialists.
26
What are the advantages of a network structure?
Advantages include: * High flexibility and adaptability * Access to global expertise and cost advantages.
27
What are the disadvantages of a network structure?
Disadvantages include: * Less control over outsourced functions * Weaker employee loyalty.
28
What is organisational design?
Organisational design is the intentional structuring of tasks, workflows, reporting relationships, and resources to meet an organisation’s mission and objectives.
29
What characterizes mechanistic design?
Mechanistic design is best for stable environments, bureaucratic with lots of rules, centralised decision-making, and narrow span of control.
30
What characterizes organic design?
Organic design is best for uncertain/changing environments, flexible with minimal rules, decentralised decision-making, and wide span of control.
31
What are the six dimensions of organisational design?
Dimensions include: * Size and Age * Core Process * Environment * Strategy and Goals * Information Technology * Nature of the Workforce.
32
How does size and age affect organisational design?
Larger, older organisations require more complexity and formal structure; smaller, newer organisations can operate with flexibility.
33
How does the core process influence organisational design?
The structure should match the complexity of the organisation’s core activities or technologies.
34
How does the environment influence organisational design?
Stable environments favor simpler structures; uncertain environments require more complex, flexible designs.
35
How do strategy and goals affect organisational design?
An evolving strategy requires an adaptable structure that can respond to market changes.
36
How does information technology affect organisational design?
Technology allows for flatter, decentralized structures with more autonomy at lower levels.
37
How does the nature of the workforce influence organisational design?
More educated and professional workers expect greater autonomy; less skilled workers may need more supervision.