1 Flashcards

1
Q

The experience of past situation guide the present find out why an action succeeded, or failed by analyzing the basic reasons

A

Empirical/case approach

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2
Q

Understanding people in relationships if people were understood perfectly reaching organizational goals would not be difficult

A

Interpersonal Behavior approach

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3
Q

Work in groups rather than in isolation. the study of how behavior patterns in groups affect production

A

Group behavior approach

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4
Q

Propounded by Christian Barnard it is the cooperative interaction of thoughts ideas wants and desires of two or more people

A

Cooperative social systems approach

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5
Q

Credited to E.L. Trist, this approach seeks to emphasize the system aspect of group behavior

A

Sociotechnical systems approach

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6
Q

A manager’s most important function is decision-making, and therefore decisions should be the central focus. All other functions of a manager are built around decisions.

A

Decision theory approach

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7
Q

Management is a system, which envelops within itself many subsystems, all operating within the total environment

A

Systems approach

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8
Q

Mathematical models forms part of this theory. Each situation is fraud in terms of available mathematical models, and then analyze the situation, threadbare arriving at a mathematically, correct decision.

A

Mathematical or management science approach

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9
Q

Any managers performance is directly related to a set of given circumstances or contingency. Some theorists also feel that it takes into account not only situation, but also on the behavior.

A

Contingency or situational approach

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10
Q

Propounded by Professor Henry Mintzberg. Observing what other managers do then using such observations as a platform for analyzing and concluding on the basis of such analysis.

A

Managerial roles approach

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11
Q

Imparting knowledge from every other field of knowledge, such a sociology, mathematics, economics, psychology, etc.

A

Operational approach

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12
Q

Availability of capital, rate of interest, labor, availability, and how well things are organized, general price levels, the degree of productivity, the willingness of entrepreneurs and availability of managerial skills.

A

Economic environment

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13
Q

How good the available knowledge is used through technology is a factor to reckon with. How to conceive ideas, how to design, how to produce optimally, how to affect efficient distribution, and how well marketing is done, or technologically oriented

A

Technological environment

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14
Q

Value systems unique to particular groups of people or society. The value system consist of attitudes, behavior patterns, needs, wants, expectations, level of education, the degree of intelligence, general beliefs, customs, and traditions

A

Social environment

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15
Q

Laws, rules, regulations, government policies that affect an organization

A

Political and legal environment

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16
Q

Holding onto moral principles of what is right and what is wrong, guided by value systems prevailant in society, and generally behaving in a responsible way

A

Ethical environment

17
Q

Organizations as well as managers should be socially responsible to the society as a whole, and should be able to do their bit when the situation calls for it

A

Social responsibilities

18
Q
  1. Analysis of opportunities.
  2. Setting of objectives.
  3. identify the basis.
  4. Compare alternatives.
  5. design relevant plans.
  6. Qualify for control.
A

Steps in planning

19
Q

Organizational change is inevitable, and natural processes should be allowed to take their own course

A

Mechanistic theory

20
Q

Organizational process, should be guided and influenced because all things are interdependent

A

Systems theory

21
Q

Giving monetary value to realized sales

A

Revenue standards

22
Q

Scientific management school
Assembly line

A

Frederick Taylor

23
Q

PERT stands for what?

A

Program evaluation and review technique

24
Q

The highest need in Maslow’s hierarchy - level 5

A

Self actualization

25
Q

Maslows hierarchy - level 4

A

Esteem Needs

26
Q

Maslow’s hierarchy - Level 3

A

Belonging and love

27
Q

Maslow’s hierarchy - Level 2

A

Safety

28
Q

Maslows hierarchy - Level 1

A

Physical needs

29
Q

Conformity in a group situation

A

Groupthink

30
Q

Contradictory conclusion

A

Paradox

31
Q

Cooperative action

A

Synergy

32
Q

Hands off leadership

A

Laissez-faire Leader