100 SOPs Flashcards
Learn critical data covered in 100 SOPs (82 cards)
1
Q
PT shorts are acceptable to wear at what times?
A
During work outs, and after 1700 (5:00 pm).
2
Q
How are SOPs revised?
A
SOPs revised every 3 years of when there is a change, revision or a new SOP. Assistant Chiefs are responsible for SOPs in their area.
3
Q
What are the employee’s responsibilities when seeking out Maternity Leave?
A
(1) informing supervisor or pregnancy
(2) requesting Transitional Work Assignment
4
Q
What are the supervisor’s responsibilities when an employee asks for Maternity Leave?
A
(1) inform employee of Transitional Work opportunity
(2) inform employee of SOPs and policies governing pregnancy, special leaves without pay, and FMLA
(3) coordinate with BC the placement of member in Transitional work assignment
5
Q
When must a request for Transitional Work assignment be made?
A
anytime prior to member not being able to perform functions of their position
6
Q
What must a member have in order to return to frontline duty?
A
Member must secure in writing permission from their physician authorizing return to active duty
7
Q
How long must an employee be with the city prior to being eligible for Parental Leave?
A
Employee must be actively employed either full or part time for 12 consecutive months prior to being eligible for Parental leave.
8
Q
What is the longest amount of time available for Parental Leave?
A
Employee may request up to 12 months of paid/unpaid leave.
9
Q
What are considered valid reasons for requesting Parental Leave?
A
(1) birth or care of a child
(2) care of employee’s spouse, son, daughter, or parent who has serious medical condition
(3) serious health condition which makes employee unable to perform
10
Q
What are the requirements for Parental Leave?
A
(1) employee must provide 30 days advance notice to Fire Chief and Personnel Director when need is foreseeable
(2) city will request medical certification to support a request when leave is requested due to medical condition
11
Q
What happens to employees upon return from Parental Leave?
A
(1) The employee is returned to original or equivalent position in rank/pay
(2) benefits to which employee is eligible for resumes immediately (NOTE: NO ACCRUAL OF BENEFITS OCCUR WHEN EMPLOYEE IS ON PARENTAL LEAVE)
12
Q
Who must members speak to prior to use of MFMD name and/or logo?
A
employee’s immediate supervisor must approve any non-departmental use.
13
Q
Who grants final permission for use of MFMD name and/or logo
A
An Assistant Chief must grant final approval for any non-departmental related use of MFMD name/logo.
14
Q
Who approves changes to uniforms, turnouts, and helmets?
A
A uniform committee is responsible for approving any and all changes to these items.
15
Q
Who approves changes to apparatus or additions to apparatus?
A
The apparatus committee is responsible for any and all changes to configuration of MFMD apparatus.
16
Q
Are outside personnel allowed to use MFMD logo and/or name?
A
The PIO gives permission for all outside use of MFMD name and logo, and the organization must be directly affiliated or have a direct relationship with MFMD.
17
Q
Who is responsible for reporting possible child and/or elderly abuse?
A
Any employee who observes or had reasonable belief that an abuse has occurred is obligated to report to peace officer, CPS, and their immediate supervisor.
18
Q
How long is the window for filing of a written report for child abuse?
A
An employee has a 72 hour window to make a written report, which is filed with peace officer, CPS, and their immediate supervisor. A pre-hospital report is filed prior to the end of shift when abuse was witnessed.
19
Q
How long is the window for filing of a written report for elderly abuse?
A
An employee has a 48 hour window to make a written report, which is filed with peace officer, CPS, and their immediate supervisor. A pre-hospital report is filed prior to the end of shift when abuse was witnessed.
20
Q
What is contained in the written report?
A
The written report contains:
(1) name and addresses of minor or vulnerable adult
(2) name and addresses of parents or persons having custody
(3) minor or vulnerable adult’s age and nature of abuse, as well as evidence of previous abuse or neglect
(4) any additional information which might help establish cause, nature, or history of abuse or neglect
21
Q
What are the penalties for not reporting abuse?
A
Not reporting minor or vulnerable adult abuse/neglect is considered a class 1 misdemeanor or a class 6 felony. In addition to any criminal charges, disciplinary action will be initiated up to and including dismissal.
22
Q
Driver/Operators are governed or regulated by…?
A
(1) State/Provincial laws;
(2) City Ordinances
(3) Department SOPs
(4) Any statutes/laws/ordinances governing any vehicle operator
23
Q
The licensing requirements for driver/operators were established by…?
A
The Federal Department of Transportation
24
Q
Apparatus maintenance is defined as…?
A
Keeping the apparatus in a state of usefulness or readiness
25
Apparatus repair is defined as...?
restoring or replacing that which has become inoperable
26
The purpose of preventive maintenance is...?
an attempt to eliminate unexpected or catastrophic failures of apparatus
27
Apparatus maintenance repair/inspection records help with and are used by...
(1) warranty claims to document necessary maintenance was performed
(2) scrutinized by investigations in the event of an accident
(3) aid in decision to purchase new apparatus or repair the old
28
3 reasons to keep the apparatus clean are...?
(1) maintain good public relations
(2) permit proper inspection
(3) promotes longer vehicle life
29
4 things to consider when waxing the apparatus include...?
(1) may not be necessary on new vehicles
(2) should not be done until paint is at least 6 months old
(3) done only after washing / drying
(4) applied and buffed with soft cloth
30
apparatus inspection pattern is:
done in a clockwise directon:
(1) left side of passenger cab
(2) front of apparatus
(3) right side of passenger cab
(4) right side of equipment cab
(5) rear of apparatus
(6) left side of equipment cab
31
Clutch free play...?
(1) is the distance pedal is pushed before throw-out bearings contact clutch release fingers
(2) insufficient play causes shortened life of throw-out bearings; clutch slips, overheats, and wears out faster
(3) excessive free play results in clutch not releasing completely; harsh shifting, gear clash, and damage to gear teeth
32
Steering wheel free play...?
(1) should be no more than 10 degrees in either direction
| (2) exceeding that parameter could indicate serious steering problem
33
The braking system...?
(1) should have air pressure building within 60 seconds to allow operations
(2) bring apparatus to a complete stop from 20 mph within 35 feet
(3) has a valve to prevent air horn operations if pressure in reservoir is less than 80psi
(4) should hold apparatus on grades up to 20%
34
the electrical load management system should do what, and includes what...?
(1) should prevent an overload of vehicle electrical generation system
(2) should have the load sequencer turn lights on at specified intervals
(3) includes the load monitor, which watches the system
(4) the load monitor shuts down less important equipment to prevent overloads, which is called load shedding
35
When should the windshield washer fluid reservoir be filled?
refilled any time less than 1/2 full
36
3 things to consider when talking about chassis lubrication include:
(1) manufacturer manual will recommend SAE numbers for engine oil
(2) essential oil characteristics include: corrosion protection, foaming, sludging, and carbon accumulation
(3) different oil types should not be mixed
37
When should fire pumps be flushed...?
(1) when any type of pump that has been operated at draft, pump and piping should be thoroughly flushed prior to going back in service
(2) any time untreated water is used in tank, tank should be drained, flushed and filled with clean water asap
38
Department accreditation...?
(1) established in 2001
| (2) shows a fire department's programs are "credible" and promote excellence within organization
39
Labor / management activities are defined through...?
(1) labor management team, which discusses issues related to department policies, programs, and strategic planning
(2) meeting and conferring on negotiations, with formal negotiations of wages, hours, benefits, and working conditions
(3) department teams, which works on the process to develop policies, procedures and programs
(4) personnel management, which manages, receives, and considers input from labor on corrective and disciplinary actions
40
Whose responsibility is it to communicated the mission, organizational values, and goals of the department?
Fire Chief's responsiblity
41
3 things to consider regarding standards of response coverage
(1) distribution - station and resource location
(2) concentration - spacing of multiple resources arranged so that an "initial effective response" can arrive on scene within sufficient time frames
(3) staffing levels - the number of personnel and their task assignments
42
What are the 3 commercial occupancy risk hazard categories, and examples?
(1) maximum risk - high probability, high consequence (non-sprinkled occupancies 3 or more stories
(2) high/special risk - low probability, high consequence (large stadiums, assemblies, amusement parks
(3) low risk - low probability, low consequence (small commercial structures, detached garages)
43
who completes the risk analysis for buildings?
Fire companies complete the risk analysis for buildings within their first due area
44
What does MFMD's social media policy govern?
(1) governs any web-based form of electronic communication where users share information, ideas, personal messages and other content
(2) includes but is not limited to Facebook, Twitter, LinkedIn, youtube, flickr, foursquare, pinternest, etc.
45
Points to consider regarding social media policy include...?
(1) any communications must be approved through MFMD Dept of communication
(2) Department's confidentiality policies apply
(3) updating or responding to Social Media is prohibited during activities or working incidents
(4) city may monitor personal social media sites
(5) employees should have no expectations of privacy
(6) status of poster as an employee of City of Mesa must be made clear, as well as statement that opinions and views are personal and do not represent the City
(7) posts are accessible and discoverable by law
46
The Class "A" dress uniform consists of...?
(1) dress jacket, double breasted (single breasted option for women)
(2) black dress pant to match the jacket (optional dress skirt for women)
(3) dress hat, new York bell style, with side screws hat device (hat is worn outdoors and inside when directed)
(4) white gloves
(5) black dress shoes (safety shoes for any member assigned hazardous duty)
(6) silver name plate (gold for Chiefs and Captains)
(7) badge
(8) collar emblems
47
The class "B" uniform consists of...?
(1) light blue dress shift (FF through Captains)
(2) black tie
(3) black dress pants or skirt
(4) worn during business situations where a shirt and tie would be appropriate
(5) class B worn without a tie when meeting council members, board commission members, elected officials, business or community groups, or presenting at council
48
The class "C" work uniform consists of...?
(1) navy blue work t-shirt with name and any applicable specialty patches on the appropriate sleeve
(2) collared blued work shirt (optional), or white collared work shirt (Chiefs)
(3) navy blue shorts, cargo or normal
(4) black work shoes with safety toe
(5) black belt (1-1/4" to 1-1/2" width for work belt, 1" to 1-1/2" width for dress belt)
(6) optional hat (visor, boonie, or baseball cap or beanie)
(7) pt shorts
(8) white or black socks
(9) sweat shirts optional
(10) jackets optional
All on-duty personnel are authorized to wear class C uniforms
49
What is MFMD's clothing policy?
(1) all clothing items are worn as a set
(2) uniform shirts are tucked in at all times
(3) shorts are not to be worn on any MVAs, fire or hazmat call
(4) bunker pants or brush pants worn over shorts
(5) members with open wounds on legs are not to wear shorts
(6) undergarments shall not be visible (bike shorts, spandex, etc)
50
What is the procedure for uniform procurement?
(1) member shall request a voucher
(2) voucher amounts run from July - May
(3) amounts equal $550 for full time members
(4) voucher amounts are split in half, with first 1/2 rolling over if not used
(5) voucher amounts are lost at the end of the fiscal period if not used
51
What does the safety shoe program consist of?
(1) allotted vouchers on semi-annual basis from last date of shoe purchase
(2) $85 every 6 months
(3) $170 every year if not purchased at the 6 month mark, 1 pair only, amount does not roll over year to year
(4) if current shoes become damaged or unsafe, early release of shoe voucher may be authorized
52
What are the parameters for uniform reimbursement?
(1) permitted for uniform tailoring
(2) contingent upon balance of employee's uniform allowance
(3) distributed by Accounts Payable, with check usually issued after 2-3 weeks processing time
53
How are uniforms disposed of or returned?
(1) articles marked as rags should have log marked out with permanent marker and torn in half
(2) articles thrown away should have logo marked out with permanent marker and torn in several pieces
54
The station shoe consists of...?
(1) a non-safety toe, plastic sandal or sneaker
(2) policy divides station into 2 zones - clean zone inside station, and dirty zone outside station
(3) wearing of station shoe other than approved footwear requires BC approval
55
What are the parameters of MFMD's personal appearance policy?
(1) maintain a clean and neat appearance at all times
(2) personal hygiene shall be maintained: well groomed, clean shaven, well maintained uniform
(3) hair secured back if long enough to pose a hazard to peripheral vision, tools, etc.
(4) hair styles, colors, or tattoos considered radical or that distract from appearance of uniform shall either not be worn or covered up
(5) necklaces shall not be exposed
(6) post style earrings only
(7) no facial jewelry (i.e. cheek piercings, nose piercings, etc)
56
Special Operations consists of...?
(1) personnel passing certification (200 hours for HazMat and TRT, 80 hours for ARFF)
(2) non-certified personnel assigned to special teams for 6 months or more receive pay after: (a) 75% of all training is completed, documented, precepted, etc; (b) assignment pay needs to be requested by member in email to BC; (c) attribute is not assigned, and member is not recognized until all training is completed
(3) all special teams members make 3 year commitment from date of certification class
(4) if promotion pushes member to leave pool, member continues to honor 3 year commitment
(5) members are sent to certification class when budget permits
(6) members returning to special teams after less than 12 months receive pay immediately
(7) members returning to special teams after 12 months must pass written test with 75% or better grade, and pass competency based practical exam
(8) new members to special teams are precepted for 20 shifts and then must pass written and practical test
(9) special operations members must attend 75% of required training to maintain assignment pay
57
How are temporary promotions and assignments handled?
(1) made when a vacancy exceeds 90 days or 30 consecutive shifts
(2) affected by availability of leave pool personnel
(3) if leave pool personnel is not available, a temporary promotion will be made if vacancy will last longer than 30 days
(4) temporary promotions will be made from promotions list: (a) most senior member who did not make promotional list fitting ALS/BLS requirement; (b) most senior member who meets ALS/BLS requirement;
(5) department reserves right of final approval
(6) temporary promotions do not affect positions on promotional list
(7) temporary promotions are in effect until (a) promotion becomes permanent; (b) failure to perform duties; (c) person creating vacancy returns to work; (d) temporary promotion expires
(8) promotions do not carry over once new promotion list is established
(9) temporary assignment shall not extend beyond 12 months unless approved by department
(10) temporary slots close in reverse order of promotions
(11) promotions become permanent in order of temporary promotions
58
What does the STAR program consist of?
(1) actions for which employee is recognized does not have to take place during working hours
(2) any member can request star awards for any other member
(3) gifts of monetary value are taxable
(4) gifts of less then $50 are not taxable
59
What is the process of Member Development Training Requests?
(1) submission of Training Registration form 30 days prior
(2) designated city representatives process registration and affect payment
(3) firefighting training is always compensated
(4) TDY is deducted from total classroom time
(5) flight time is counted as time worked
(6) travel to and from airport is not compensated
60
When is the Transitional Work Program offered?
When employee is unable to function due to:
(1) physical injury
(2) psychological injury
(3) illness
(4) pregnancy
(5) any other condition which may affect effectiveness or safety of co-workers
61
What determines eligibility for Transitional Work Program?
(1) Member was a full time or part time employee at time of illness, injury, or pregnancy
(2) may begin transitional work after released by a physician
(3) after Return to Duty Progress Report is filed, member may begin Transitional Work Assignment
62
How long can an employee expect to stay in TWP (Transitional Work Program)?
Assignment is meant to be temporary, with 90 day maximum duration
NOTE: assignment may be extended up to 90 days with approval from Assistant Chief or Depart. manager
63
Can members injured off duty request TWP?
yes, members injured off duty may REQUEST TWP assignment, provided they meet eligibility requirements
64
What is required for member to participate in TWP?
member must provide wellness office with work release from physician outlining
(1) restrictions, capabilities, needs
(2) expected length of time for restrictions
65
Are members allowed to perform overtime during TWP assignment?
members are NOT allowed to do overtime during TWP assignments
66
How is vacation and sick time accrued / handled when a member moves to TWP assignment?
Vacation and sick leave accruals are done at 40-work-week rate (100 hours / 1.4 = 71.42 hours accrued)
When moving back to a 56 hour work week (i.e. coming off of TWP assignment), accrual rates are modified accordingly (100 hours x 1.4 = 140 hours accrued)
67
What is the Long Term Modified Work Program?
used when sworn members are injured with a return to duty in a line assignment unlikely due to severity
members must be physically, psychologically, and emotionally able to perform the duties assigned
Does NOT fall under TWP
68
How do members enter the Long Term Modified Work Program?
(1) funding must be secured for the position
(2) last 3 performance evals must be "successful"
(3) immediate supervisors for last 3 years and BCs must recommend member
(4) minimum of 15 years in the retirement system
69
What is the maximum amount of time served in the Long Term Modified Work Program, and who makes the final decision regarding placement?
5 years is the maximum amount of participation time, and the Fire Chief makes the final decision on participation and retention of members
70
What does the Wellness Program consist of?
annual medical and physical exam; every component is mandatory, and non-compliance will result in disciplinary action
71
How does the Annual Medical Exam work?
(1) health care provider provides MFMD with certified document stating member is medically able to perform emergency duties
(2) member is referred to PCP for follow up if condition is identified but would not keep them off the truck
(3) WPC is immediately notified if condition is identified which would keep member off the truck
(4) MFMD is not notified what the condition is
(5) provider shall recommend either work modified duty until released by physician, or not work at all until examined by qualified doctor
72
What is the maximum amount of weight recommended for use in daily physical workout regiment?
No more then 65# when using dumbbells, no more then 53# when using kettlebells. Plyometric boxes shall not exceed 24" in height
73
Member injuries are divided into two categories, which are?
(1) INDUSTRIAL INJURIES - personal injury arising out of and in the course of employment with City of Mesa
(2) OCCUPATIONAL ILLNESS - disease caused by specific hazardous condition with direct relationship between work performed and the disease
74
What are the procedures that must be followed after a collision involving MFMD apparatus?
(1) if damage is sustained, immediately notify nearest on-duty BC and BSO
(2) MPD notification may be waived if there is no injuries and minor damage
(3) Vehicle Accident Report filed by driver and supervisor within 24 hours, forwarded to B202
(4) supervisor shall bring vehicle to Fire Resource ASAP for estimate and photos
75
Who is held accountable in the event of accidents involving MFMD apparatus?
For collisions involving violation of MFMD policy, the supervisor may be held accountable for allowing violation to occur
If backing with a backer, driver and back up person may be held accountable if determined collision was avoidable
76
What are the actions for each incidence when no violations of law or policy occurred?
(1) last 3 years of driving history will be considered
(2) 1st incident, cuff note and training
(3) 2nd incident, MOU
(4) 3rd incident, written reprimand, driver training
(5) 4th incident, continue with progressive disciple
77
What are the actions for each incident when there was a violation of law or policy involved?
(1) written counseling note or actions set out by City of Mesa and/or driver training
(2) written reprimand or actions set out by City of Mesa and/or uncompensated suspension and/or demotion
(3) uncompensated suspension, demotion, or termination as determined by Fire Administration
78
What is MFMD's policy regarding Seat belt use?
(1) use of seat belts is required in any and all vehicles when members are "on duty"
(2) responsibility of company officer and apparatus driver to ensure all passengers are belted
(3) members must remember that riding in back of ambulance unbelted is considered HIGH RISK ACTIVITY
(4) MFMD risk model should be applied when caring for patients unbelted
79
Who oversees injuries and exposures?
MFMD Wellness Captain oversees FD injuries and transitions to TWP
MFMD Infectious Control Officer works with Wellness Captain
Wellness Captain coordinates with Safety Officer on all non-criminal chemical incidents
BC is backup Infectious Exposure Team member
80
How is an infectious exposure defined?
eye, mouth, mucus membrane, non-intact skin, injected / infused contact with blood or body fluids; inhalation of airborne pathogens; ingestion of foodborne pathogens or toxins
81
Who manages toxic chemical and biochemical exposures?
The highest ranking, non-exposed member shall assume command and initiate the IMS
All members with known or suspected exposure shall be decontaminated and transported to medical facility
82
What is MFMD's policy regarding firearms?
(1) carrying or possessing ammunition or firearms within City of Mesa property, vehicles or equipment at any time is prohibited;
(2) Lockers, desks, containers and department vehicles may be searched if probable cause
(3) Firearms and ammunition may remain in personal vehicle not used for city business
(4) May not be visible from outside of vehicle
(5) Fire investigators may carry firearms in course of their police related duties
(6) Employees retrieving firearms from personal vehicle are in violation of policy
