Criteria 3: Ability to work within a Multidisciplinary Team

Question 1

As a Registered Nurse, what do you see as your role within the multidisciplinary team

Answer 1

As a Registered Nurse my role requires me to be an equal member of both the nursing team and the MDT. In the hospital system each member of the MDT must work together to achieve the common goal of providing quality patient care, that is person centred. (PCF)

In order for this to happen I ensure in my role as an RN I maintain good communication, including verbal, (being mindful of the way I speak), written (documentation and legality) and listening (not interrupting others). I also believe it is important to understand other health care professional’s roles and how we can assist each other.

I ensure that I assist others where possible, to share work the workload, help problem solve and positively support others.

I acknowledge that I must be accountable for my actions, using open disclosure with colleges and patients in accordance to policy. I make sure I document accurate and give handovers using ISBAR.

I always maintain a positive can do attitude and am willing to assist anyone who asks for help.

Question 2

As a RN you will be working with a team of AINs, ENs & RNs.

What do you see as the benefits of team work to the patient?

Answer 2

As a Registered Nurse my role requires me to be an equal member of both the nursing team and the MDT. In the hospital system each member of the MDT must work together to achieve the common goal of providing quality patient care, that is person centred. (PCF)

In order for this to happen I ensure in my role as an RN I maintain good communication, including verbal, (being mindful of the way I speak), written (documentation and legality) and listening (not interrupting others). I also believe it is important to understand other health care professional’s roles and how we can assist each other.

I ensure that I assist others where possible, to share work the workload, help problem solve and positively support others.

I acknowledge that I must be accountable for my actions, using open disclosure with colleges and patients in accordance to policy. I make sure I document accurate and give handovers using ISBAR.

I always maintain a positive can do attitude and am willing to assist anyone who asks for help.

BENEFITS
- Continuity of care
 Ability to build rapport with patient
 Nurse aware of pts needs & time effective care
 Pts looked after by the team during meal breaks etc
 Pt may benefit from a nurses different experience & personality

Question 3

A senior colleague is becoming more and more critical of your
work. As a result your work environment is more stressful.
How would you handle this situation?

Answer 3

 Ascertain the issues
 Speak to the colleague in a private place
 Listen to what the colleague has to say
 Try to look at the issues from the point of view of the colleague
 Discuss the issues and try to resolve with the colleague
 Be open, non judgmental and do not use language or signal that may be aggressive
 If unable to resolve issues with colleague, discuss with a NUM/Educator
 Reflect on the reasons why the problem is affecting your work
 Seek assistance/guidance, availability of EAP counselling

• RESOLVING individual employee grievences
• ZERIO TOLERANCE FOR BULLING , HARRASSMENR AND DISCRINITAION

Question 4

A conflict appears to have arisen between yourself and one of the
senior staff on the ward. You have been reprimanded on two
occasions in front of your peers.
How would you deal with this situation?

Answer 4

 Check Policy and Procedure
 Approach staff in private regarding the issues, discuss your concerns, work towards a
win/win situation
 Speak to NUM/ team leader if required
 Awareness of the bullying and harassment policy
 Conflict resolution skills
 EAP counselling service
 Importance of interpersonal relationships/ keep work & personal life separate
 Confidentiality, Privacy, Respect
 Education of peers
 Self reflection
 Modify/ Change behaviour
 Professionalism

• INDIVIDUAL EMPLOYEE GREVIENCE POLICY

Question 5

As a RN you will be working with a team of AINs, & EENs. How will you plan your day to provide complete patient care?

Answer 5

As a Registered Nurse my role requires me to be an equal member of both the nursing team and the MDT. In the hospital system each member of the MDT must work together to achieve the common goal of providing quality patient care, that is person centred. (PCF)

In order for this to happen I ensure in my role as an RN I maintain good communication, including verbal, (being mindful of the way I speak), written (documentation and legality) and listening (not interrupting others). I also believe it is important to understand other health care professional’s roles and how we can assist each other.

I ensure that I assist others where possible, to share work the workload, help problem solve and positively support others.

I acknowledge that I must be accountable for my actions, using open disclosure with colleges and patients in accordance to policy. I make sure I document accurate and give handovers using ISBAR.

I always maintain a positive can do attitude and am willing to assist anyone who asks for help.

 Need to understand scope of practice & roles
 Delegation
 Communication
 Respect
 Share the load
 Common goal
 Lighten the load