Misc questions from study group

Question 1

Acknowledge clients’ emotions

Answer 1

No change is possible until and unless the unmet needs of a client are fully and respectfully recognized, expressed, and appreciated. A client’s resistance is more about the approach of the coach than the client’s readiness to change.

Question 2

Coaching sympathy

Answer 2

Feel your pain, share your joy. It interferes with listening because it turns our attention more towards our own feelings, needs and desires than those of the other

Question 3

NVC

Answer 3

Our needs are more than the things that we cannot live without. They represent our desires and preferences for a happier and more meaningful experience. Make requests, not demands

Question 4

Evocative inquiry

Answer 4

True inquire comes from the framework of not assuming, not knowing the answers, and having a beginners mind

Question 5

Perspective reflections

Answer 5

Communicate the full engagement of the coach and connect the client with the motivation to change

Question 6

Self-compassion

Answer 6

Involves openness to experiencing the full range of human emotions so that they are acknowledged and honored without suppression, avoidance, exaggeration, or rumination

Question 7

Self-determination

Answer 7

When behaviors are driven by love, rather than fear, feeling of confidence and a sense of security are more likely to take hold

Question 8

Brainstorm

Answer 8

The generation of possibilities without censor, fundamental part of generative moments. Considerations:
• Enable the client to develop creative approaches and best plans before implementation
• Tone is positive supporting creativity and self-regulation
• Perceptive listening
• Client is in driver’s seat

Question 9

To be most effective with brainstorming (8)

Answer 9

• Clarify topic
• Clarify output or what’s being generated
• Defer judgment
• Encourage bold, even wild ideas
• Build on what others say
• Be visual and specific
• Go for quantity
• Do it fast

Question 10

Connect FOCUS to multiple dimensions of the client’s life. CONSIDERATIONS:

Answer 10

• Want clients’ intentions and interests to manifest in various ways
• Root the dream/focus/goal in clients’ past successes, strengths, and core values
• Use imagery/visualization to support the client in looking into the future and imagining
• Choices and options increase motivation and autonomy

Question 11

• Meta-view (define)

Answer 11

A tool used to explore big picture or expanded perspective
o Symbolic vies from high-above, panoramic perspective
o Helpful tool when a client is uncertain what to do next

Question 12

Interrupt and redirect

Answer 12

• Use with caution
• Ask what would you like to use the session for? What would be of most value for us to focus on?
• Excuse me for interrupting, what I am hearing si that there are a lot of things on your mind. So I can best support you, would you help me to understand what most meaningful and important for us to focus on in our time together?

Question 13

Focus and refocus the conversation (5)

Answer 13

• Closed-ended questions
• Interrupt and redirect
• Bottom-lining
• Scaling questions
• Ask the client to summarize the topic

Question 14

Scaling questions

Answer 14

• Useful for the exploration of motivation to change
• Enables clients to think out loud and quantify qualitative topics that are hard to pin down
o Readiness to change
o Willingness to change
o Ability to change
• Ask
o On a scale of 1-10…
o What led you to not pick a lower number?

Question 15

Scaling questions

Answer 15

• Useful for the exploration of motivation to change
• Enables clients to think out loud and quantify qualitative topics that are hard to pin down
o Readiness to change
o Willingness to change
o Ability to change
• Ask
o On a scale of 1-10…
o What led you to not pick a lower number?

Question 16

Ask the client to summarize the topic when..

Answer 16

• When the client appears to be jumping from one topic to another without any particular focus or direction, a summarization can help the client to decide which topic is most important
• They can be used throughout a conversation but are particularly useful at transition points or at the end of a session
• Asking…
o We have uncovered a bit here, how would you like to summarize this?
o How would you summarize our session?

Question 17

Connect multiple dimensions of client’s life

Answer 17

o Generate insights
o Deepens awareness
o Builds intimacy with the coaching relationship

Question 18

If a client expresses ambivalence, it Is useful to include both sides of the summary statement. On the one hand…on the other hand
• 4 types of change statements

Answer 18

o Problem recognition- my use has gotten a little out of hand at times
o Concern- if I don’t stop something bad is going to happen
o Intent to change- I’m going to do something, I’m just not sure what it is yet
o Optimism- I know I can get a handle on this problem

Question 19

Evoking Change Talk

Answer 19

• Evocative/powerful questions
o What worries you about your current situation?
o Why would you want to make this change?
• Importance or confidence ruler
o On a scale of -10 how important is it for you to make this change?
o Tell me about being at x compared to lover number? What would it take to move from x to a higher number?
• Exploring extremes
o What concerns you most about…?• Evocative/powerful questions
o What worries you about your current situation?
o Why would you want to make this change?
• Importance or confidence ruler
o On a scale of -10 how important is it for you to make this change?
o Tell me about being at x compared to lover number? What would it take to move from x to higher number?
• Exploring extremes
o What concerns you most about…?

Question 20

Responding to change talk: Open questions

• Invites the client to think a bit before responding

Answer 20

• Examples
o How do you hope I might be able to help you?
o How has this affected your day-to-day life?
o Where do you think that this path you’re on is leading you?
o What would you say are the five things you value the most in life?

Question 21

Open Questions Best Practices

Answer 21

• A simple rhythm in MI is to ask open ended questions and then reflect what the client says
o 2-3 reflections per question
o The more questions you ask, the more you limits the clients exploration
o The more reflections you offer, the more you invite the client to consider and explore
• Avoid asking multiple questions in a row
• Avoid closed questions masquerading as open
• Avoid chaining together a string of closed questions
• Avoid “do you” or “why” and chose more what, where, how, questions

Question 22

5 Stages of Change

Answer 22

Precontemplation- Wont/cant next 6 mths
Contemplation- I may next 6 months
Preparation- I will in the next month
Action- I am doing now
Maintenance- I have been doing for 6 mths

Question 23

Operant conditioning

Answer 23

Focus on the relationship between behavior and its consequences

Question 24

Precontemplation- I cant or wont

Answer 24

• Appreciate their autonomy and control of choices
• Validate good reasons for being unhealthy
• Some clients are aware but believe it is too difficult or complicated
  *Express unconditional acceptance and genuine empathy
  *recognize and accept clients bad behavior is the key to building trust and enhance change
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Question 25

Contemplation- I may

Answer 25

• often remain in this stage a long time because they do not know how to change or cannot imagine behaving differently
• Still weighing the benefits and the pro and cons are the same
• Focus on past accomplishments, values, vision may cove to appreciate how the change will improve their lives

Question 26

Preparation- I will

Answer 26

• ambivalent feelings have been largely overcome
• One or more motivators to
• know barriers and have a plan for solutions for success and navigating barriers
• coach solidifies plan with client
• Discuss situations that could be problematic and develop multiple strategies before they begin

Question 27

Action- I am

Answer 27

• develop one or more behavior they want to do and build this up week after week, month after month to get to the target level
• Keep strengths and values at the top of their minds
• Engage in social connections or develop new relationships with people who share the same interested and behavior goals

Question 28

Maintenance- I still am

Answer 28

Behavior is automatic

• Client is confident they can continue doing behavior
• Would rate confidence 8-10
• Set of risks are boredom and danger of gradually slipping back to old habits
• When this happens client needs to set new goals and get refocused
• To revisit a relapse coach needs to revisit, revise and reconnect the client with strength, values, resources, visions, goals and motivators