Chapter 1 Flashcards

1
Q

what are trait theories

A

qualities possessed by good leaders

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2
Q

roles of top managers

A

envisioning future strategy
embodying change
aligning organisation to deliver strategy

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3
Q

roles of middle managers

A

reinterpret and adjust strategy

translating strategy to specific contexts

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4
Q

5 change management styles

A

education ( tell them why its needed)

collaboration ( bringing people in )

intervention (lead by a change agent)

direction - top down

coercion

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5
Q

definition of strategy

A

long term direction of an organisation

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6
Q

whats in a mission statement

A

values, strategy and purpose

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7
Q

what is organisational culture

A

a pattern of shared basic assumptions, it can be described as “ the way we do things around here”

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8
Q

acronym for cultural web

A

CROPS PS

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9
Q

What does CROPS PS stand for

A
Control systems
Routines/ rituals 
Organisational structure
Paradigm
Symbols

Power structure
Stories and myths

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